Sarin Le
Van Nuys,CA
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
17
17
years of professional experience
Work History
Patient Service Representative
Skin and Beauty Center
2025.10 - Current
- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Facilitated communication between patients and medical staff to enhance service delivery.
- Assisted patients with insurance verification and billing inquiries, ensuring clarity and support.
- Developed training materials for new hires, fostering knowledge of operational procedures.
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory
Assistant Manager
ABS of SOUTH EL MONTE
2023.04 - 2024.12
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
- Assist back office with color matching and blending.
Assistant Manager
PI Nail Spa
2021.01 - 2023.04
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Medical Records Clerk
Internal Medicine Associates
2009.06 - 2017.06
- Safeguarded patient records, managing data transfers in compliance with HIPAA standards and organizational regulations.
- Assist healthcare providers with Medical Assistant duties.
- Responded to inquiries from patients, physicians and other healthcare providers regarding medical records.
Education
X-Ray Technician /MA
Kaplan College
North Hollywood, CAHigh School Diploma -
South Bakersfield High School
Bakersfield, CA06.1997
Skills
- Customer service
- Team leadership
- Decision-making
- Staff training and development
- Workload management
- HIPAA compliance
- Electronic records management
- Effective communication
- Problem solving
Timeline
Patient Service Representative
Skin and Beauty Center
2025.10 - Current
Assistant Manager
ABS of SOUTH EL MONTE
2023.04 - 2024.12
Assistant Manager
PI Nail Spa
2021.01 - 2023.04
Medical Records Clerk
Internal Medicine Associates
2009.06 - 2017.06
High School Diploma -
South Bakersfield High School
X-Ray Technician /MA
Kaplan College