Sarina Balcazar
West Warwick
Summary
Professional with focus on fostering strong client relationships and delivering impactful results. Skilled in active listening, conflict resolution, and personalized service. Collaborative team player, adaptable to changing needs, and consistently reliable. Equipped with strong communication and problem-solving abilities, ensuring high customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Childcare Provider
The Fogarty Center
08.2024 - Current
- Supportes daily activities and routines for children, fostering a safe and engaging environment.
- Monitors children's behavior and provided constructive guidance to promote positive interactions.
- Collaborates with parents to address concerns and share progress updates regarding children's well-being.
Customer Relationship Advocate
Fidelity Investments
09.2021 - 06.2023
- Assisted customers in resolving inquiries and issues efficiently through various communication channels.
- Provided accurate product information to enhance customer satisfaction and loyalty.
- Maintained detailed records of customer interactions in sales force systems for future reference.
- Identified customer needs and recommended appropriate solutions to enhance overall experience.
Education
Providence Career And Technical Cademy
Providence, RINo Degree -
Community College of Rhode Island
Warwick, RISkills
- Patience and empathy
- Positive reinforcement
- Activity planning
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
Certification
- FINRA SIE -2023
- FINRA SERIES 7- 2023
- FINRA SERIES 63- 2023
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Childcare Provider
The Fogarty Center
08.2024 - Current
Customer Relationship Advocate
Fidelity Investments
09.2021 - 06.2023
Providence Career And Technical Cademy
No Degree -
Community College of Rhode Island
Similar Profiles
Maxine SanchezMaxine Sanchez
Direct Support Professional at The Fogarty CenterDirect Support Professional at The Fogarty Center
Grace KingGrace King
Home Health Aide at The Fogarty CenterHome Health Aide at The Fogarty Center
Stephanie CotaStephanie Cota
Home Health Caregiver at The Fogarty CenterHome Health Caregiver at The Fogarty Center
Jonathan CreightonJonathan Creighton
Production Supervisor at Modine Manufacturing CompanyProduction Supervisor at Modine Manufacturing Company
RICARDO PIERRERICARDO PIERRE
Community Health Worker at CHNRICommunity Health Worker at CHNRI