Sarina Cilluffo
Shirley,NY
Summary
Dedicated and compassionate professional with a B.S. in Criminal Justice and a minor in Philosophy, transitioning from a strong background as a paralegal and banker into the field of crisis counseling. Skilled in active listening, conflict resolution, and navigating high-pressure situations with empathy and professionalism. Experienced in supporting individuals through stressful circumstances, analyzing complex information, and providing clear guidance. Passionate about mental health advocacy and committed to helping individuals in crisis feel heard, supported, and empowered.
Overview
4
4
years of professional experience
Work History
Paralegal
Lite Porchia & Fernan
West Islip, NY
01.2024 - Current
- Conducted extensive legal research and analysis, providing critical support for case development and strategy.
- Drafted a variety of legal documents, including pleadings, motions, and discovery requests, with a focus on accuracy and attention to detail.
- Communicated professionally and effectively with clients, providing updates and assistance while adhering to strict confidentiality guidelines.
- Maintained meticulous legal records and databases, ensuring compliance with regulatory requirements and organizational policies.
- Provided exceptional administrative support to the legal team.
Relationship Banker
Bank Of America
Riverhead, NY
01.2022 - 01.2024
- Applied relationship management expertise to elevate client satisfaction, enhancing loyalty and retention.
- Conducted in-depth financial analysis to identify opportunities and provide strategic recommendations.
- Resolved complex client issues efficiently and effectively.
- Managed client portfolios, ensuring alignment with financial goals
Education
BS - Criminal Justice
John Jay College
06.2023
Skills
- Legal research
- Client communication
- Office administration
- Inbound call management
- Reflective listening
- Calendar management
- Risk management policies
Timeline
Paralegal
Lite Porchia & Fernan
01.2024 - Current
Relationship Banker
Bank Of America
01.2022 - 01.2024
BS - Criminal Justice
John Jay College