Sarina Garza
San Antonio,TX
Summary
Committed and hardworking sales associate with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
3
3
years of professional experience
Work History
Cashier
Hot Ass Chickin Food Truck
San Antonio, TX
08.2022 - 06.2024
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Worked with a group of 3, assisted with prepping food, containers, and kept in check with inventory everyday of the week.
- Kept work area clean. Washed dishes, swept and mopped floors, clean stoves and counter tops.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Sales Associate
Old Navy
Denton, TX
02.2024 - 05.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Checked fitting room stalls and sorted merchandise to racks.
- Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
AVID Tutor
East Central ISD
San Antonio, TX
10.2021 - 04.2022
- Assist students with improving grades and provide information about college
- Reinforced lessons presented by teachers by reviewing material with students one-on-one or in small groups
- Customized information in ways that meet each student's learning style
- Helped teachers with record keeping and calculating grades
- Educated students on strategies for effective studying, note taking, and test taking
- Assessed student assignments to check quality and completeness of grades
- Kept classroom clean, neat and properly sanitized for student health and classroom efficiency
Education
Bachelor of Science - Fashion Merchandising
University of North Texas
Denton, TX05.2025
Bachelor of Science - Marketing
The University of Texas At San Antonio
San Antonio, TX05.2025
Skills
- Sales
- Retail sales
- Analysis skills
- Communication skills
- Organizational skills
- Customer Service
Timeline
Sales Associate
Old Navy
02.2024 - 05.2024
Cashier
Hot Ass Chickin Food Truck
08.2022 - 06.2024
AVID Tutor
East Central ISD
10.2021 - 04.2022
Bachelor of Science - Fashion Merchandising
University of North Texas
Bachelor of Science - Marketing
The University of Texas At San Antonio