Sarina Serna
Mesquite,TX
Summary
Dedicated and passionate hard worker with proven track record successfully leading student discussions and providing individualized instruction. Communicates effectively with administrators, faculty and parents. Well versed in educational standards and innovative teaching methods.
Overview
3
3
years of professional experience
Work History
Substitute Teacher, K-12
The Education Team
09.2023 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Barista
Craftwork
10.2022 - 02.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Helped management keep adequate supply on hand by notifying of shortages.
Server
Deep Sushi
09.2021 - 10.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Shift Lead
Picole
06.2020 - 08.2021
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
Associate of Arts -
Eastfield College
Mesquite, TX05.2023
Skills
- Creative problem-solving
- Organizational skills
- Adaptability
- Customer service focus
Timeline
Substitute Teacher, K-12
The Education Team
09.2023 - Current
Barista
Craftwork
10.2022 - 02.2023
Server
Deep Sushi
09.2021 - 10.2022
Shift Lead
Picole
06.2020 - 08.2021
Associate of Arts -
Eastfield College
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