Sarisa Soeun
Pataskala
Summary
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Experienced with providing attentive and friendly service in fast-paced environment. Utilizes strong communication skills to ensure guest satisfaction and smooth operation. Track record of maintaining clean, organized workspace and effectively managing multitasking duties.
Overview
5
5
years of professional experience
Work History
Wait Staff Member
Twin Peaks
Columbus, OH
03.2025 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Collaborated with kitchen staff to maintain timely food delivery and presentation standards.
- Trained new team members on menu offerings, service protocols, and operational procedures.
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
Crew Manager
White Castle
Reynoldsburg, OH
07.2021 - 02.2025
- Supervised crew performance to ensure efficient operations and high-quality customer service.
- Trained new team members on operational procedures and food safety standards.
- Managed inventory levels, ensuring timely restocking of supplies for smooth workflow.
- Collaborated with management to implement process improvements that enhanced service speed.
- Resolved customer complaints promptly, maintaining positive dining experiences and loyalty.
- Conducted regular training sessions to reinforce best practices in food preparation and hygiene.
- Boosted productivity by setting clear goals and expectations for each crew member.
Pharmacy Technician
Giant Eagle
Columbus,OH
02.2024 - 01.2025
- Processed prescription orders using pharmacy management software efficiently.
- Handled confidential patient information with discretion, upholding strict HIPAA regulations at all times during tenure as a Pharmacy Technician Trainee.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Supported pharmacy operations by accurately entering prescription data into computer system, minimizing errors and expediting service times.
- Collected co-payments or full payments from customers.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
Education
High School Diploma -
Licking Heights High School
Pataskala, OHSkills
- Strong multitasking
- POS system operation
- Memory retention
- Order management
- Menu memorization
- Strong work ethic
- Hospitality service expertise
- Cash handling
- Exceptional customer service
- Relationship management
Languages
English
Full Professional
Timeline
Wait Staff Member
Twin Peaks
03.2025 - Current
Pharmacy Technician
Giant Eagle
02.2024 - 01.2025
Crew Manager
White Castle
07.2021 - 02.2025
High School Diploma -
Licking Heights High School