Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sarita Hayes

Shawnee,OK

Summary

Dynamic leader with a proven track record at HTeaO, enhancing customer retention and driving sales growth through strategic planning and effective team leadership. Excelled in operations management and relationship building, achieving high employee satisfaction and profitability. Skilled in marketing and customer relationship management, consistently meeting goals with innovative strategies.

Overview

4
4
years of professional experience

Work History

General Manager

HTeaO
03.2022 - Current
  • Managed sales and labor, employee reviews, training, schedules, and corporate reports.
  • Managed a diverse team of individuals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with customers, employees and local buisnesses to ensure long-term success and loyalty.

Shipping Manager

Easy Freezy Freezer Meals
09.2020 - 03.2022
  • Pulled, verified, and packaged items for shipment.
  • Prepared shipping documents and invoices, processed payments, and fielded customer questions.
  • Enhanced customer satisfaction by resolving shipment issues promptly and professionally.
  • Reduced order errors with thorough quality control checks before shipping packages.

Education

Interdisciplinary - Natural Science, Anthropology + Cultural Studies

Oklahoma Baptist University
Shawnee, OK
05.2015

High School Diploma -

Shawnee High School
Shawnee, OK
05.2011

Skills

  • Leadership and team building
  • Problem Resolution
  • Operations Management
  • Team Player
  • Efficient multi-tasker
  • Effective leader
  • Team Leadership
  • Staff Management
  • Relationship Building
  • Customer Relationship Management
  • Employee Scheduling
  • Verbal and written communication
  • Team training and development
  • Motivation
  • Labor Cost Controls
  • Customer Retention
  • Strategic Planning
  • Consistently meet goals
  • Networking abilities
  • Project Planning
  • Marketing
  • Advertising and marketing
  • Community Outreach

References

Rebecca Welch

Guidance Counselor, Shawnee High School

(405)915-4002

rebwelch@shawnee.k12.ok.us


Ryan Grider

Project Manager, Oklahoma Baptist University

(405)496-4146

ryangrider@sbcglobal.net 


Wanda Hadley

Long time teacher at Shawnee Public Schools

(405)413-9507 



Timeline

General Manager

HTeaO
03.2022 - Current

Shipping Manager

Easy Freezy Freezer Meals
09.2020 - 03.2022

Interdisciplinary - Natural Science, Anthropology + Cultural Studies

Oklahoma Baptist University

High School Diploma -

Shawnee High School

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Sarita Hayes