Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
Generic

Sarita Sharma

San Jose,CA

Summary

Performance-oriented sales leader with an exceptional record of achievement over an 18+ year career. With a tenacious and strategic approach, brings a strong analytical mindset to problem-solving, customer acquisition, and achieving profit targets. Hands-on experience in building and leading strong teams has proven to be a key talent in navigating challenges. Known for strong problem-solving skills and proactive approach to new tasks. Adaptability, creativity, and a results-oriented mindset are trademarks. Committed to making meaningful contributions and advancing organizational goals, dedicated to driving success in every endeavor.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Sales Director II (Sr.), CTG/Hyperscale

Lumen Technologies
01.2025 - Current
  • Hired, trained and built high-performing team of sales representatives.
  • Created innovative sales strategies through monitoring and evaluating market trends and competitive offerings.
  • Exceeded sales goals through effective time management and resource allocations.
  • Utilized consumer trends to shape sales approaches.
  • Managed and motivated sales team to deliver 300% of Sales and 150% of revenue Targets.
  • 100% of my team, over delivered year over year. Team delivered 190% SOV target in 2024, each and every person on the team exceeded the assigned targets.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Established pricing strategies to maintain competitive pricing and maximize profits.
  • Worked closely with product teams to understand customer needs and requirements.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

Sales Director II (Sr.), Key Accounts

Lumen Technologies
01.2021 - Current
  • Circle of Excellence winner in 2021
  • Developing plans and strategies to meet/exceeds company objectives
  • Regular assessment of the team to keep the right talent
  • Develop sales training programs to accelerate the knowledge/experience gap
  • Working with the marketing department to design different campaigns to support different markets/customers
  • Identifying where improvements can be made and developing sales plans and strategies to achieve sales goals
  • Recruiting and hiring qualified sales staff
  • Managing sales teams and maintaining sales operations
  • Outlining and managing sales budgets
  • Setting quarterly and annual sales goals and motivating the sales teams to achieve/exceed their goals
  • Reviewing customer activity, anticipating consumer needs, and improving customer satisfaction
  • Creating sales reports and providing feedback to the leadership team at company meetings
  • Establishing and maintaining key customer relationships

Sales Director, GAM Accounts

CenturyLink/Level 3 Communications
04.2016 - 12.2020
  • Built strong relationship with the leadership internally and externally-with Top billers/new potential customers
  • Developed and reviewed quarterly business plans with Account Executives for strategic initiatives
  • Motivated team for new sales growth towards meeting/exceeding SOV/Revenue targets (123% achievement 2017)
  • Effectively communicated with leadership team in exchanging best practices for executive sponsorship
  • Ensured individual objectives were aligned with the Corporate Objectives & Initiatives
  • Developed new Sr
  • Level relationships with the key accounts-Visa, Oracle, Schwab, Cisco, Walmart etc
  • Actively networks with VARs and technology partners to drive new business leads and opportunities

Director, Enterprise Accounts

TATA Communications
02.2015 - 04.2016
  • Contributed and managed 40% of the Americas revenue in the west
  • Bringing the right talent with the clear expectations to hit the ground running immediately
  • Worked closely with the marketing team for the lead generation and to roll out the new products
  • Spearheaded multiple initiatives to keep the run rate at the positive stream
  • Generated new business through partnering with TCS, Cisco and VAR community
  • Developed new 'C' level relationships with the key targeted accounts to stick long term partnership
  • Developed trade shows for lead generation campaigns that resulted in 40% growth for the new vertical
  • Actively networks with VARs and technology partners to drive new business partnerships

Director/Head of Enterprise Sales-Western Region

TATA Communications
02.2012 - 03.2015
  • Organizational Leadership & Team Building
  • Built a strong team from ground up, fostering both independence and a cohesive productive team environment
  • Accountable for management goals, staffing and P&L
  • Provide direction & clarity, well defined goals, and a positive work ethic to establish a spirited organizational culture throughout the company
  • Developed and implemented strategic objectives to ensure achievement of profitability goals and high level of client satisfaction
  • Worked on territory planning and account penetration with the team
  • Work cross functionally with teams in Professional Services and Marketing to ensure the field has proper support
  • Contribute to overall business strategy and planning, engage with leaders across the company
  • Forecast pipeline and sales activity for the team
  • Maintain business relationships at the CXO level within a set of existing customers
  • Manage and build team - recruit, retain, and develop a deep bench ensuring the continuity of the business
  • Responsible for team's performance and career development/planning for talent retention
  • Proactively developed new sales, and increased revenue by over 150% for the region

Director of Enterprise Sales-Western Region

TATA Communications
06.2009 - 02.2012
  • Managed regional sales initiatives in the large account group
  • Successfully, built a strong team, developed relationship with the large accounts, who become an anchor customer for the region
  • Initiated growth strategies for large accounts base
  • Built lifecycle support structure to see continues growth in the key anchor accounts
  • Team consistently over achieved the given targets- 125% to 168%
  • Supervised all aspects of recruiting, training, and managing sales and support teams
  • Pro-club winner in 2009, 2010, 2012 due to the highest new revenue

Sales Manager, Enterprise Accounts

TATA Communications
08.2004 - 06.2009
  • Employee number 'FIVE' in the US and 'First' in the Western Region at a highly differentiated start up in America's
  • Built and directed sales and marketing programs from the ground up including all aspects SEO, SEM, marketing automation, CRM and Salesforce.com administration and integration including activity and performance metrics
  • Had a great success building the foundation, based on the growth organization decided to expand the employee base from 2006-07 onwards (30+mil base in 3years time)
  • Worked with the cross functional programs to meet the organization goals
  • Consistently over achieved given targets-125% and above
  • Very successful journey throughout my tenure (Multi times president club winner 2005, 2006, 2008 etc.)

Sr. Sales Representative

AT&T
01.1999 - 08.2004
  • Over achieved the given targets-150% and above, always ranked number 1 or 2 in the region
  • Generated new business within existing base and increased revenue by 28%
  • Objectives include understanding Customer business objectives, consultative selling of Data/Voice Fiber & Ethernet Services, Unified Communications, Data Storage and Managed Cloud Services
  • Worked with Global Teams- Asia Pacific, European, Latin America and the Middle East Region
  • Very successful journey throughout my career with AT&T (Multi-time Gold club winner)

Education

Bachelor of Arts -

Economics

Skills

  • Key performance indicator tracking
  • Presentations and public speaking
  • Staff management
  • Advertising and promotions
  • Strategic alliances
  • Business development
  • Salesforce proficiency
  • Performance monitoring
  • Goals and performance
  • Negotiation expertise
  • Sales strategies
  • Business development and planning
  • Contract negotiations
  • Networking and relationship building

Certification

  • The Challenger Sale Training Course Certificate – Corporate Executive Board (CEB).

Languages

English
Full Professional
Hindi
Full Professional

Interests

  • Supporting STEM education initiatives and mentorship programs
  • Tech enthusiast, passionate about exploring the latest advancements and innovations

Timeline

Sales Director II (Sr.), CTG/Hyperscale

Lumen Technologies
01.2025 - Current

Sales Director II (Sr.), Key Accounts

Lumen Technologies
01.2021 - Current

Sales Director, GAM Accounts

CenturyLink/Level 3 Communications
04.2016 - 12.2020

Director, Enterprise Accounts

TATA Communications
02.2015 - 04.2016

Director/Head of Enterprise Sales-Western Region

TATA Communications
02.2012 - 03.2015

Director of Enterprise Sales-Western Region

TATA Communications
06.2009 - 02.2012

Sales Manager, Enterprise Accounts

TATA Communications
08.2004 - 06.2009

Sr. Sales Representative

AT&T
01.1999 - 08.2004

Bachelor of Arts -

Economics

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Sarita Sharma