Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sarita Singh

Gilberts,IL

Summary

Proficient and passionate professional offering expertise in problem-solving, innovative solutions and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing strong organizational skills.

Overview

23
23
years of professional experience

Work History

Caregiver

Help at Home
07.2012 - Current
  • Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Maintains residents’ records daily in timely manner and in accordance with company policy and procedures
  • Assists resident with medication as defined in medication procedure; assists or supervises residents who self-administer medication
  • Maintains clean, safe, and orderly environment for residents; performs general housekeeping; and follows cleaning schedules for resident

Manager

7-Eleven
09.2008 - 04.2012
  • Recruits, hires and provides new hire orientation for all employees
  • Maintains store inventory, contracting with vendors to procure new products
  • Tracks all retail and lottery sales earnings and reports them directly to establishment owner
  • Responsible for displaying, cleaning and rotating merchandise in effort for maximum sales opportunities.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Manager

Travelodge
04.2004 - 09.2008
  • Provided overall leadership, guidance, and direction to hotel management team, as it strives to provide highest quality in standards and services
  • Ensured that hotel and client financial obligations are met
  • Ability to communicate effectively with clients, senior management, and support staff
  • Ability to manage in diverse environment with focus on client-customer services and entrepreneurship
  • Ability to respond effectively to changing demands.

Cashier / Assistant Manager

BP Amoco
03.2001 - 04.2004
  • Enhanced customer satisfaction by providing efficient and friendly service at check out counter.
  • Improved overall store cleanliness and presentation, resulting in more welcoming atmosphere for customers.
  • Oversee food service management, including ordering supplies, monitoring food safety and health issues, maintaining proper temperature of both hot and cold food and/or drinks, and keeping track of inventory of all products
  • Streamlined cash management processes for improved accuracy and reduced discrepancies in daily reports.

Education

High School Diploma -

Rosary Convent High School
Hyderabad, India
06.1979

Skills

  • Over 10 years of experience as salaried manager, profit & loss skills, product knowledge, and superior customer service skills
  • Manage and lead multiple projects and tasks
  • Staff Training and Development
  • Strong analytical, problem-solving, and decision-making skills
  • Good leadership with strong verbal and written communication skills
  • Excellent interpersonal skills
  • Highly productive in the use of Microsoft Office 2007 Professional

Languages

Hindi
Native or Bilingual

Timeline

Caregiver

Help at Home
07.2012 - Current

Manager

7-Eleven
09.2008 - 04.2012

Manager

Travelodge
04.2004 - 09.2008

Cashier / Assistant Manager

BP Amoco
03.2001 - 04.2004

High School Diploma -

Rosary Convent High School

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Sarita Singh