Offering blend of leadership qualities and strong desire to learn and grow within management environment. Delivers insights into strategic planning and operational procedures, coupled with excellent communication and organizational skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager
Popeyes Louisiana Kitchen Inc.
02.2023 - 08.2025
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Security Officer
TLG Security Services
06.2024 - 06.2025
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Cashier, Chef, stocking, Management
Bella's deli & pizza
12.2022 - 07.2023
Customer service, slicing, weighing meats and cheeses, preparing sandwiches and salads, handling cash transactions, maintaining cleanliness and organization of the deli area, monitoring food and grocery expiration dates, and following health and safety guidelines.
Cashier, Pizza maker, Management
Chicago pizza with a twist
07.2022 - 02.2023
Customer service: Handling customer complaints and feedback promptly and professionally, building relationships, and addressing concerns
Food safety: Following proper food safety and hygiene practices, such as safe storage, handling, and cooking temperatures
Kitchen maintenance: Performing regular maintenance on kitchen equipment and keeping the kitchen clean and sanitized
Training: Training new employees on operations and service requirements