Saron Arefaine

*Responsible for the Check in and Check out Process.

*Greeting Customers.

*Manage guest arrivals, including processing payments, noting requests, and issuing room keys.

*Collaborate and communicate with housekeeping, maintenance, and security to resolve requests and issues efficiently.

* Resolve customer issues in a timely manner.

*Update computer systems with guest messages, arrivals/departure and special requests.

*Up to date knowledge of the hotel facilities and local businesses to proficiently answer all guest questions and requests.

Worked as a Front Desk Agent Full Time. I was greeting customers. Check in and out customers. Helping customers with any question, problems they had. Manage guest arrivals, including processing payments, noting requests, and issuing room keys. Collaborate and communicate with housekeeping, maintenance, and security to resolve requests and issues efficiently.

Worked as a sales associate Full Time. I was greeting customers. Check in and out customers. Helping customers with any question, problems they had.

Responsible for greeting customers in and out. Assisting customers with any questions they had, helping anywhere needed such as making sure towels are prepared, items stacked and in place. Any paper works need to be filled, printed or scanned.