Saron Fenta
Alexandria,VA
Summary
Proven to excel in high-pressure environments, I leveraged strong multitasking and exceptional customer service skills at MCA to manage high customer volumes and ensure seamless operations. My expertise in liquor, beer, and wine, combined with a highly reliable work ethic, significantly contributed to the team's success, enhancing customer satisfaction and operational efficiency.
Overview
10
10
years of professional experience
Work History
Bartender
MCA
Ronald Reagan National Airport
03.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server Assistant
Concessions International LLC.
Ronald Reagan National Airport
10.2014 - Current
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
Education
Dailies High School
Ethiopia 07.2012
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
Timeline
Bartender
MCA
03.2023 - Current
Server Assistant
Concessions International LLC.
10.2014 - Current
Dailies High School