Sarra Brown
Orlando
Summary
Results-driven Director of Operations specializing in compliance, training development, and staff supervision. Proven track record in enhancing operational efficiency and managing financial budgets within childcare environments.
Overview
8
8
years of professional experience
Work History
Director of Operations
Brown Bear Learning Center
Jacksonville
09.2020 - 03.2026
- Ensured compliance with laws, regulations, and industry standards to mitigate risks.
- Developed and implemented training programs for new and existing staff to enhance operational effectiveness.
- Assessed and evaluated business procedures and implemented structure to improve day-to-day operations.
- Supervised daily operations and staff performance in childcare environment, fostering a positive and productive atmosphere.
- Monitored financial budgets related to childcare operations.
Unit Secretary
Orange Park Medical Center, PCT
Orange Park
02.2018 - 08.2021
- Managed patient records and maintained confidentiality according to HIPAA regulations.
- Coordinated communication between medical staff and patients, enhancing workflow efficiency.
- Scheduled appointments and managed calendars for multiple healthcare providers.
- Provided clerical support including filing, faxing, photocopying and data entry of patient information into electronic health record systems.
- Managed unit call reception, ensuring accurate routing of calls to appropriate departments.
- Scheduled and confirmed patient appointments for diagnostics, surgeries, and consultations, optimizing provider schedules.
Education
High School Diploma -
Orangepark High School
Jacksonville, FL05-2014
Skills
- Program development
- Operational assessment
- Compliance management
- Budget monitoring
- Staff supervision
- Customer relationship management
Timeline
Director of Operations
Brown Bear Learning Center
09.2020 - 03.2026
Unit Secretary
Orange Park Medical Center, PCT
02.2018 - 08.2021
High School Diploma -
Orangepark High School