Sarunya Jena Kamol
Arleta,CA
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Host / Runner /FOH Staff Member
La Popular CDMX
11.2023 - Current
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Tonic Barista
Erewhon Market
07.2022 - 09.2023
- Maintaining accurate juice, smoothie, coffee department signage and pricing in high volume environment
- Maintained and operated espresso machines, blenders, juicers, commercial coffee brewers, coffee pots and other equipment.
- Upsold specialty items with beverages, increasing store sales.
- Following and understanding established procedures, health and sanitation, equipment and safe work practices
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Operated cash register to record transactions accurately and efficiently.
Host
Cana Rum Bar
01.2021 - 06.2023
- Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
- Streamlined check-in process for large groups or events by implementing a pre-registration system.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
- Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
Barista Shift Supervisor
Starbucks
02.2016 - 09.2021
- Preparing and serving beverages up to standard recipe
- Maintaining a clean and organized work space and working efficiently in a fast paced and high volume environment
- Recommended products based on solid understanding of individual customer needs and preferences.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Taught proper procedures and strategies for success to new employees.
Education
Associates - General Studies: Social and Behavioral Sciences
High School Diploma -
John F. Kennedy High School
Granada Hills, CA06.2015
Associate of Arts - Sociology
Los Angeles Pierce College
Woodland Hills 06.2021
Skills
- Safe Food Handling Practices
- POS System Operations
- Hospitality and Accommodation
- Team Player
- Multitasking
Certification
Certificate
CA Food Handler’s
Languages
English
Native or Bilingual
Thai
Native or Bilingual
Timeline
Host / Runner /FOH Staff Member
La Popular CDMX
11.2023 - Current
Tonic Barista
Erewhon Market
07.2022 - 09.2023
Host
Cana Rum Bar
01.2021 - 06.2023
Barista Shift Supervisor
Starbucks
02.2016 - 09.2021
Associates - General Studies: Social and Behavioral Sciences
High School Diploma -
John F. Kennedy High School
Associate of Arts - Sociology
Los Angeles Pierce College
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