Sary Buth
Tacoma,WA
Summary
Dynamic professional with extensive experience in customer service and inventory management at Brown Bear Car Wash. Proven ability to enhance customer satisfaction through effective problem-solving and product knowledge. Skilled in cash handling and loss prevention, consistently ensuring accurate transactions and a secure environment. Strong team player committed to operational excellence.
Overview
16
16
years of professional experience
Work History
CRS
Brown Bear Car Wash
Tacoma, WA
11.2012 - Current
- Assisted customers with locating merchandise within the store. I
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Followed established loss prevention procedures when dealing with suspicious customers or activities.
- Assisted customers with locating merchandise within the store.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Organized items purchased by customers according to their type or size for easy retrieval during checkout.
- Resolved customer complaints in a professional manner.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Balanced cash drawers at the end of each shift.
- Verified that all coupons were valid prior to processing them into the system.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Operated cash registers to process payments for goods and services.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
- Greeted customers and provided friendly customer service.
- Maintained accurate records of transactions using the point-of-sale system.
- Processed credit card transactions accurately and efficiently.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Provided excellent customer service by helping customers locate items they were looking for.
- Complied with all health and safety regulations while performing job duties.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Recommended, selected, located, and obtained products to meet customer needs.
Assembler/QA
TTM
Redmond, WA
07.2009 - 09.2012
- Operated a variety of machinery and tools safely and efficiently. Putting together electronic components. My role was operating and to insured Pc Boards process is completed correctly. In additional was maintaining good communication skills, and able to work well in teamwork environment while Demonstrated strong problem-solving skills, resolving issues and effectively. I have solid understanding of electronic components and how well they work together..
Skills
- Customer service
- Point of sale
- Inventory management
- Cash handling
- Loss prevention
- Product knowledge
Timeline
CRS
Brown Bear Car Wash
11.2012 - Current
Assembler/QA
TTM
07.2009 - 09.2012