Sarynes Gomez
New York,NY
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
Work History
Optical Manager
Vistasite Optical
06.2023 - 11.2024
- Streamlined communication processes to foster transparency among departments.
- Conducted performance evaluations to identify areas for employee growth.
- Accomplished multiple tasks within established time frames.
- Disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Displayed functional familiarity with Medicare, Medicaid and private insurance coverage protocols.
- Managed 3 facilities simultaneously, visiting each location systematically as needed, wether it was for coverage, or customer deescalation.
Front Desk Receptionist
GVS Optical
02.2021 - 06.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Displayed functional familiarity with Medicare, Medicaid and private insurance coverage protocols.
Teacher's Assistant
Bright Horizons Childcare
03.2019 - 05.2020
- Assisted in classroom management for creating a positive learning environment.
- Developed strong relationships with students to foster trust and open communication.
- Prepared and maintained a tidy classroom environment to promote focus and productivity.
- Supported classroom activities by assisting teachers with lesson preparation and material organization.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Maintained safety and security by overseeing students in recess environments.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
General Studies
BMCC
New York, NYSkills
- Asset management
- Planning and scheduling
- Performance evaluations
- Multitasking Abilities
- Team leadership
- Customer service
- Excellent communication
- Team collaboration
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Optical Manager
Vistasite Optical
06.2023 - 11.2024
Front Desk Receptionist
GVS Optical
02.2021 - 06.2023
Teacher's Assistant
Bright Horizons Childcare
03.2019 - 05.2020
General Studies
BMCC
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