Sasha A. Deen-Damodaran
Round Rock
Summary
Registered Nurse with a Bachelor of Science in Nursing and a strong background in patient advocacy, healthcare coordination, and community engagement. Experienced in patient communication, care coordination, and healthcare systems through both clinical training and healthcare support roles. Active member of professional nursing organizations and involved in community health initiatives. Seeking an RN position where I can deliver high-quality patient care, collaborate with interdisciplinary teams, and continue developing my clinical expertise.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Patient Service Representative
Scott and White Hospital
Round Rock, TX
01.2007 - 01.2011
- Managed high-volume patient calls and coordinated appointment scheduling
- Addressed patient concerns and resolved issues with professionalism and empathy
- Verified insurance eligibility and benefits to support patient care access
- Selected as team leader to mentor and train new customer service representatives
- Collaborated with clinical staff to ensure efficient patient flow and service delivery
Assistant Manager
Eckerd Drug Store
New Hyde Park, NY
01.1997 - 01.2006
- Supervised and supported a team of up to 50 employees in a high-volume retail pharmacy setting
- Delivered excellent customer service while assisting across pharmacy, photo, and front-end departments
- Managed daily financial transactions and store banking responsibilities
- Trained and onboarded new employees including supervisory staff
- Monitored inventory levels and coordinated ordering of supplies
- Developed and managed weekly employee schedules
Education
Bachelor of Science in Nursing - Nursing
The University of Texas at Arlington
Arlington, TX01-2016
Associate Degree in Nursing - Nursing
Austin Community College
Austin, TX01-2013
Bachelor of Arts - Anthropology
Queens College CUNY
Queens, NY01-2011
Skills
- Customer service
- HIPAA compliance
- Insurance verification
- Proficient in injection administration
- Clinical data entry
- Patient interviewing skills
- Recording histories
- Patient follow-up
- Electronic health records
- Cross-cultural sensitivity
- Interpreting physician orders
- Patient education
Affiliations
- Member, American Nurses Association (ANA) – 2013–Present
- Member, Texas Nurses Association (TNA) – 2013–Present
- Health Equity and Inclusion Committee, Dravet Syndrome Foundation – 2025–Present
- Brand Ambassador, Dravet Syndrome Foundation – 2025–Present
- Cultural Recognitions Committee, Round Rock Independent School District – 2024–2025
- COVID Mass Vaccination Clinics Volunteer – Kelly Reeves Stadium – 2021
- Associate Degree Nursing Student Association – 2011–2013
- Scott & White Hospital Volunteer – 2006–2007
- Queens College Anthropology Society, Vice President – 2005–2006
- Queens College Pre-Medical Club – 2003–2006
- Students with Disabilities Note Taker – 2004
- Tremont Free Clinic Volunteer – Bronx, NY – 2003
Certification
- Basic Life Support (BLS) for Healthcare Providers – American Heart Association (In Progress)
- Introduction to the Incident Command System for Healthcare/Hospitals – FEMA, 2016
- Human Subjects Protection Training – The University of Texas at Arlington, 2016
- Queens College Honors in Anthropology Award – 2006
- Pharmacy Technician I Certification – 2007
Timeline
Patient Service Representative
Scott and White Hospital
01.2007 - 01.2011
Assistant Manager
Eckerd Drug Store
01.1997 - 01.2006
Associate Degree in Nursing - Nursing
Austin Community College
Bachelor of Arts - Anthropology
Queens College CUNY
Bachelor of Science in Nursing - Nursing
The University of Texas at Arlington