Sasha Cordova
Kissimmee
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Pharmacy Specialty Mail Rep
CVS Specialty Pharmacy
10.2024 - Current
- Handling inbound and outbound calls to schedule/reschedule patients specialty medications for delivery.
- Assisting patients with insurance claim approvals/rejections, balance inquiries and offering co-pay assistance programs if needed/eligible.
- Handling requests from providers such as prior authorizations, patient registration, and prescriptions while following HIPAA regulations.
- Using problem solving skills and resources to ensure my duties are completed before the end of day and maintain patients accounts with the most up to date information.
Front Desk Coordinator/Medical Assistant
Osceola Gynecology
Kissimmee
10.2023 - 10.2024
- Checking patient's in and out, scheduling appointments, answering office calls.
- Verifying patients insurance and requesting referrals if needed, sending/requesting patients medical records.
- Scanning patients documents/Records into their charts and creating new patient charts.
- Performing clinical duties such as doing patients vitals, sanitizing exam rooms before/after use, assisting doctor with procedures such as cystoscopy, hysteroscopy biopsy, ultrasounds, urodynamic, pap smears, urine cultures, and vaginally swabs.
- Calling the patients to discuss their lab results and scheduling lab Corp, Avero sample pick up.
Administrative Assistant
Caesarstone US (formerly Omicron Granite and Tile)
Apopka
06.2019 - 10.2023
- Answering multiple phone calls and creating orders for customers whether its slabs or fabrication tools.
- Making customer calls for slab delivery, new inventory and/ or overdue invoices requiring payments.
- Scheduling client's appointments via phone call and email.
- Performed responsibilities of handling and maintaining sale transactions via cash, credit/debit and check. Ensured that the reception area is always clean and organized to comply with safety regulations.
- Maintaining and updating the client's records on a daily basis.
Day Habilitation Specialist
Class Inc.
Wellington
07.2018 - 05.2019
- Working in a classroom environment where we strive to help individuals with disabilities meet their goals and expectations using a support plan.
- Work one on one to provide care and help the individuals with their medical and physical needs.
- It is also our job to know and understand their medical protocols and make sure we can execute it correctly.
- Maintaining the Day program classroom clean, sanitized and organized to prepare for next day activities and always keeping a positive atmosphere.
- Complete all the training necessary such as CPR, First Aid, PAC or any other training assigned by Class and be certified.
Department Manager
Walmart
Salem
07.2016 - 07.2018
- Assist customers on the sales floor and walk them to products.
- Oversee other employees and provide tasks needed to be completed within the sporting goods and cosmetics departments.
- Build Features/Displays in the departments with new or upcoming products.
- Utilize resources to maintain product availability and restock shelves if needed.
- Creating fishing licenses and running background checks for gun & ammo purchases.
- Conduct new hire evaluations or terminations.
- Handle cash, debit/credit transactions on the cash register.
Cashier/Sales Associate
DD'S DISCOUNT
Tampa
08.2014 - 06.2016
- Greet customers and assist them on the sales floor.
- Restock items on the sales floor and sales floor areas in a clean fashion.
- Mark down any products or discard any damaged products.
- Daily count the drawer at the start and end of shift.
- Processing payments via cash, debit/credit or check and processing returns.
Education
College Degree - Certified Medical Assistant Technician
Florida Technical College
Kissimmee, FLHigh school diploma -
Howard W. Blake High School
Tampa, FLSkills
- Aseptic Technique
- Surgical Tray Set Ups
- Instrument Sterilization
- Specimen Collection
- Phlebotomy
- Injections
- Throat Cultures
- Basic Wound Care
- EKG & Vital Signs
- Patient Preparation for Examination
- Pre-Operative/Post-Operative Care Staple Removal/Suture Remove
- Snellen Eye Chart
- Front Desk Duties
- HIPAA Trained
- Telephone Triage-inbound/outbound
- Patient scheduling
- Medical records management
- Scheduling medication
- Insurance verification
- Prior authorization requests
- Problem solving
- Appointment coordination
Certification
- First Aid/CPR Certification
- NCMA Certification
Training
Medical Assistant, World of Pediatrics, Kissimmee, FL, 02/01/22, 03/31/22, Successfully completed 120 hours of externship during the Medical Assistant program at Florida Technical College, Maintain safe, secure and healthy work environment by establishing and following standards and procedures, Urinalysis, charting/documentations, vital signs, measurement, snellen chart, insurance verification, scheduling appointments., Securing patient information, while following HIPAA guidelines and maintains patient's confidence by completing and safeguarding medical records
Timeline
Pharmacy Specialty Mail Rep
CVS Specialty Pharmacy
10.2024 - Current
Front Desk Coordinator/Medical Assistant
Osceola Gynecology
10.2023 - 10.2024
Administrative Assistant
Caesarstone US (formerly Omicron Granite and Tile)
06.2019 - 10.2023
Day Habilitation Specialist
Class Inc.
07.2018 - 05.2019
Department Manager
Walmart
07.2016 - 07.2018
Cashier/Sales Associate
DD'S DISCOUNT
08.2014 - 06.2016
College Degree - Certified Medical Assistant Technician
Florida Technical College
High school diploma -
Howard W. Blake High School