Sasha Dudley

I serve as the first point of contact for the camp, answering phone calls and responding to emails from campers, families, and international staff. I provide detailed information about programs, schedules, and policies, ensuring clear and friendly communication. I also assist with processing store orders and supporting the overall customer experience. My role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

• Greeted and seated guests, ensuring optimal dining experience through attentive service.
• Managed reservations and waitlists using restaurant management software to streamline guest flow.
• Collaborated with servers and kitchen staff to coordinate timely service and enhance customer satisfaction.
• Trained new host staff on best practices for guest interaction and operational procedures.

• Processed customer transactions efficiently using point-of-sale systems.
• Maintained cleanliness and organization of checkout area to enhance customer experience.
• Learned and adhered to cash handling procedures for accuracy and security.
• Demonstrated strong communication skills while engaging with diverse customer base.