Sasha Figueroa
Yucaipa,CA
Summary
Over 15+ years experience in logistics supply chain and warehouse operations. Directed varies office personnel. Provided training to warehouse associates in RGTI WMS, Fox Pro and PCSTrac.
Overview
18
18
years of professional experience
Work History
Office Supervisor
Tailored Services
01.2021 - 01.2023
- Communicate with On-Sites on daily basis to resolve any issues and insure efficient operation.
- Maintain daily reports for accuracy, process monitoring and operation analyses (KPI reports).
- Manage hourly employees
Office Supervisor
Toll Global Logistics
01.2019 - 01.2020
- Communicate with On-Sites on daily basis to resolve any issues and insure efficient operation.
- Maintain daily reports for accuracy, process monitoring and operation analyses (KPI reports).
- Manage hourly employees
- Routing/Allocator
Office Lead
Toll Global Logistics
01.2012 - 01.2019
- Communicate with On-Sites on daily basis to resolve any issues and insure efficient operation.
- Maintain daily reports for accuracy, process monitoring and operation analyses.
- Adhoc billing done monthly for multiple accounts
- Experienced with WMS, YMS, Word, Excel, Outlook, FoxPro, PCS and RGTI.
- Routing/Allocator
Customer Service Rep- Footlocker
Summit Logistics
01.2010 - 01.2012
- Communicate with On-Sites on daily basis to resolve any issues and insure efficient operation.
- Provide customer service to various customers in warehouse, acquire needed knowledge of customer product and operational needs, deal with customers on daily basis and listen to customer feedback.
- Deal with customers with a goal oriented focus and apply time management skills to projects and developments as needed. Be prepared to handle last minute needs and urgent matters.
Receiving Clerk
FMI International
01.2006 - 01.2010
- Manage and organize special projects.
- Maintain daily reports for accuracy, process monitoring and operation analyses.
- Receive Inbound BOL’s to ensure all freight is processed in a timely manner.
- Responsible for systematically inducting all merchandise arriving from overseas and domestic containers.
Receptionist
Select Staffing
01.2005 - 01.2006
- Direct phone calls to all departments.
- Assist with all customers walking in.
- Scheduling Fed Ex and UPS pickups.
Education
High School Diploma -
Skills
- Customer Service with On-Sites
- Special Projects
- Running an organized shift
- WMS, Fox Pro, PCSTrac Experience
- AdHoc Billing
- Monitor Daily Reports
- Provide Daily Productivity Numbers
- Extensive Inbound Container Volume
- Computer Literate
Timeline
Office Supervisor
Tailored Services
01.2021 - 01.2023
Office Supervisor
Toll Global Logistics
01.2019 - 01.2020
Office Lead
Toll Global Logistics
01.2012 - 01.2019
Customer Service Rep- Footlocker
Summit Logistics
01.2010 - 01.2012
Receiving Clerk
FMI International
01.2006 - 01.2010
Receptionist
Select Staffing
01.2005 - 01.2006