Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sasha Frederick

Redmond,WA

Summary

Dedicated Case Manager with experience in professional management, office and administrative environments, prioritizing client satisfaction

Overview

3
3
years of professional experience

Work History

Case Manager

Michelle O'Connor
Bellevue, WA
01.2022 - Current
  • Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.
  • Identified process improvement by analyzing user requirements and procedures to develop optimization strategies.
  • Supported agent and agency inquires ranging from informational to transactional
  • Generated detailed daily reports using macros for reviewing and auditing policy transactions.
  • Prioritized and organized daily tasks to efficiently accomplish service goals.
  • Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines

Administrative Assistant /Assistant to the Manager

Acacia Hair Salon
Snoqualmie, WA
02.2021 - 01.2022
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Scheduled staff and oversaw training of new employees.
  • Coordinated appointments, meetings and conferences.
  • Addressed business partners and customer inquires via phone and email.
  • Managed inventory to ensure all supplies were in stock and within budget.
  • Provided office management support while building cooperative working relationships.
  • Pleasantly greeted visitors and maintained front lobby and reception desk

Education

Bachelor of Business - Marketing

Central Washington University
Ellensburg, WA
06-2025

High School Diploma -

Skyline High School and Bellevue College
Sammamish, WA
06.2020

Skills

  • Conducted business partner meetings when office manager was away
  • Devoted work ethic
  • Administrative operations
  • Strong organization skills
  • Multitasking in fast pace environments
  • Computer skills
  • Analysis skills
  • Friendly, positive attitude
  • Product and service knowledge
  • Documentation abilities
  • Effective verbal and written communication
  • File management expertise
  • Phone etiquette

Timeline

Case Manager

Michelle O'Connor
01.2022 - Current

Administrative Assistant /Assistant to the Manager

Acacia Hair Salon
02.2021 - 01.2022

Bachelor of Business - Marketing

Central Washington University

High School Diploma -

Skyline High School and Bellevue College

Similar Profiles

CREATE PROFILE
Sasha Frederick