Sasha Zakhvatova
Fishers,IN
Summary
My name is Sasha Zakhvatova. I'm a driven and motivated individual with a strong work ethic. Having moved to the United States at the age of 15 and attending high school immediately, my English proficiency quickly reached a perfect level. Currently, I am a dedicated student pursuing a BSN degree and eagerly seeking an opportunity to embark on my career. I possess extensive experience in fast-paced environments, demonstrating my ability to thrive under pressure. Punctuality and teamwork are ingrained in my work approach.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks
Fishers, IN
07.2023 - 02.2024
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Maintained calm demeanor during high-volume periods and special events.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Server/Bayhost
Topgolf
Fishers, IN
04.2023 - 06.2023
- Documented, researched and resolved customer service issues
- Delivered fast and friendly service to handle questions and service complaints
- Delivered exceptional customer service to bolster strong relationships and build positive experiences
- Kept work and common areas neat and organized to maximize productivity, alleviate potential accidents and promote professional workspace.
Server
JINYA Ramen Bar
Fishers, IN
12.2022 - 03.2023
- Explained details for new menu items and daily specials
- Entered orders into computer system to coordinate with kitchen staff
- Followed safety, sanitization and food handling guidelines
- Restocked service stations to maximize availability
- Communicated professionally with customers, colleagues and supervisors
- Supported bussers with table-cleaning during high-volume shifts.
Private Elderly Caregiver
Private Family
Carmel, IN
02.2022 - 10.2022
- Taking care of an elderly person
- Supported medical care with attention to treatment plans, medication administration and healthcare appointment coordination
- Handled personal needs for elderly individuals
- Helped meet social, intellectual and emotional needs with caring companionship
- Accompanied patients on trips to grocery stores and appointments
- Scheduled medication reminders and medical appointments to support ongoing care needs
- Assisted with client nutrition by shopping for healthy ingredients and preparing balanced meals.
Education
Pre-nursing - Nursing
Ivy Tech Community College
Noblesville, IN11.2024
High School -
Hamilton Southeastern High School
06.2022
Skills
- Caregiving
- Customer service
- Accurate cash handling
- Conflict resolution
- Good communication
- Fluent in Russian, Ukrainian, English
- Professional Demeanor
- Exceptional Customer Service
- Detail-oriented
- Answering phones
Timeline
Barista
Starbucks
07.2023 - 02.2024
Server/Bayhost
Topgolf
04.2023 - 06.2023
Server
JINYA Ramen Bar
12.2022 - 03.2023
Private Elderly Caregiver
Private Family
02.2022 - 10.2022
Pre-nursing - Nursing
Ivy Tech Community College
High School -
Hamilton Southeastern High School
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