Summary
Overview
Work History
Education
Skills
Languages
Timeline
Barista

Sasha Zakhvatova

Fishers,IN

Summary

Hello, my name is Sasha Zakhvatova. I'm a driven and motivated individual with a strong work ethic. Having moved to the United States at the age of 15 and attending high school immediately, my English proficiency quickly reached a perfect level. Currently, I am a dedicated student pursuing a BSN Degree and eagerly seeking an opportunity to embark on my career. I possess extensive experience in fast-paced environments, demonstrating my ability to thrive under pressure. Punctuality and teamwork are ingrained in my work approach.

Overview

2
2
years of professional experience

Work History

Barista

Starbucks
08.2023 - 02.2024
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Explained beverage preparation and offered samples to help customers choose ideal items.
  • Learned special recipe items and seasonal offerings to best meet customer needs.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.

Server/Bayhost

Topgolf
04.2023 - 06.2023
  • Documented, researched and resolved customer service issues
  • Delivered fast and friendly service to handle questions and service complaints
  • Delivered exceptional customer service to bolster strong relationships and build positive experiences
  • Kept work and common areas neat and organized to maximize productivity, alleviate potential accidents and promote professional workspace

Server

JINYA Ramen Bar
12.2022 - 03.2023
  • Explained details for new menu items and daily specials
  • Entered orders into computer system to coordinate with kitchen staff
  • Followed safety, sanitization and food handling guidelines
  • Restocked service stations to maximize availability
  • Communicated professionally with customers, colleagues and supervisors
  • Supported bussers with table-cleaning during high-volume shifts

Private Elderly Caregiver

Private Family
02.2022 - 10.2022
  • Taking care of an elderly person
  • Supported medical care with attention to treatment plans, medication administration and healthcare appointment coordination
  • Handled personal needs for elderly individuals
  • Helped meet social, intellectual and emotional needs with caring companionship
  • Accompanied patients on trips to grocery stores and appointments
  • Scheduled medication reminders and medical appointments to support ongoing care needs
  • Assisted with client nutrition by shopping for healthy ingredients and preparing balanced meals

Education

Pre-nursing - Nursing

IU Indianapolis

Hamilton Southeastern High School

Skills

  • Caregiving
  • Customer Service
  • Conflict resolution
  • Good communicatio
  • Cleaning
  • Detail-oriented
  • Answering phones
  • Microsoft Word

Languages

Russian
Native or Bilingual
Ukrainian
Native or Bilingual
English
Native or Bilingual
Polish
Full Professional

Timeline

Barista

Starbucks
08.2023 - 02.2024

Server/Bayhost

Topgolf
04.2023 - 06.2023

Server

JINYA Ramen Bar
12.2022 - 03.2023

Private Elderly Caregiver

Private Family
02.2022 - 10.2022

Pre-nursing - Nursing

IU Indianapolis

Hamilton Southeastern High School
Sasha Zakhvatova