Sashane Reid
Hollywood
Summary
Dynamic professional with extensive experience in customer service and event coordination at Silverspoons Jamaican Restaurant. Recognized for meticulous attention to detail and compassionate patient interaction. Proven ability to engage customers effectively while achieving cost-savings through innovative solutions. Skilled in venipuncture and fostering collaborative team environments.
Overview
14
14
years of professional experience
Work History
Restaurant Hostess
Silverspoons Jamaican Restaurant
Lake Park
08.2023 - Current
- Greeted customers and escorted them to their tables.
- Assisted with setting up banquet rooms for special events.
- Ensured that food was served promptly after being prepared by the kitchen staff.
- Accepted payments from guests for dine-in and take-out foods.
Self Employed
Self-employeed
May Pen , Jamaica
02.2020 - 06.2023
- Achieved cost-savings by developing functional solutions to problems.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Identified needs of customers promptly and efficiently.
Waitress
Sunrise Restaurant Bar & Grill
Toronto, Ontario
07.2019 - 12.2019
- Processed payments accurately using cash registers or POS systems.
- Bussed tables as needed during peak hours.
- Took orders for food and drinks and delivered them to guests.
- Communicated daily specials to customers.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Brand Ambassador
Kirk Distributors
Kingston, Jamaica
02.2016 - 05.2019
- Organized promotional events to introduce new products and services to the public.
- Collaborated with creative professionals to develop effective marketing strategies.
- Communicated regularly with team members regarding progress updates on projects.
Personal Support Worker
Private Client
Toronto,Ontario
02.2015 - 07.2015
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Engaged with patients and families to provide emotional support and daily living instruction.
- Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Team Member
Dominoes Pizza
Spanish Town , Jamaica
05.2011 - 07.2012
- Provided excellent customer service during meal times.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Followed safety protocols when handling hot plates or sharp objects.
- Utilized point-of-sale system to process payments from customers.
- Collaborated with kitchen staff to ensure timely delivery of food orders.
Education
Certificate in Phlebotomy - Phlebotomy
Ruby's Academy
Ft.Lauderdale,FL 03-2025
Diploma - Food And Beverage
National Council On Technical And Vocational Ed.
Clarendon, Jamaica 01-2011
High School Diploma -
Denbigh High School
Clarendon, Jamaica 06-2008
Skills
- Meticulous Attention to Detail
- Medical Vocabulary Proficiency
- Proficient Blood Collection Methods
- Compassionate Patient Interaction
- Venipuncture
- Collaborative Team Member
Timeline
Restaurant Hostess
Silverspoons Jamaican Restaurant
08.2023 - Current
Self Employed
Self-employeed
02.2020 - 06.2023
Waitress
Sunrise Restaurant Bar & Grill
07.2019 - 12.2019
Brand Ambassador
Kirk Distributors
02.2016 - 05.2019
Personal Support Worker
Private Client
02.2015 - 07.2015
Team Member
Dominoes Pizza
05.2011 - 07.2012
Certificate in Phlebotomy - Phlebotomy
Ruby's Academy
Diploma - Food And Beverage
National Council On Technical And Vocational Ed.
High School Diploma -
Denbigh High School
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