Sashay Kelly
Children’s Hospital of Philadelphia
Philadelphia,PA
1
Certification
20
years of professional experience
Office Coordinator supporting department providers with calendar management, correspondence routing, meeting preparation, and confidential record handling. Coordinates onboarding website updates, office supplies, backups, and data entry to keep daily operations organized and responsive. Supports meetings and academic lectures by preparing reports, transcribing materials, and managing information flow across the department.
Work History
Office Coordinator
3 Years 7 Months- Delivers complete secretarial support to department providers
- Offers effectiveness by providing accurate information to management support.
- Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting data.
- Organizes work by reading and routing correspondence; collecting information; and initiating telecommunications.
- Manages department schedule by maintaining calendars for department personnel and arranging meetings, conferences, and teleconferences.
- Completes requests by greeting customers on the telephone and answering or referring inquiries.
- Maintains customer confidence and protects operations by keeping information confidential.
- Prepares reports for meetings and academic lectures
- Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; and verifying receipt of supplies.
- Keeps equipment operational by following manufacturer instructions and established procedures.
- Secures information by completing database backups.
- Maintain confidentiality of workplace information according to the policies and procedures of the institution and department
- Provides updates on department website for Onboarding process for all newly hire employee.
- Maintains technical knowledge by attending educational workshops and reading secretarial publications.
- Contributes to team effort by accomplishing related results as needed.
Administrative Secretary
2 Years 3 Months- Provides high-level administrative support to 16 Cardiologist and 3 Advance Practice Providers within the Division of Cardiology.
- Collects requested data and information from various sources including email, records and other correspondence, meeting minutes and records, and other documents; prepares summaries of findings and/or other related written correspondence as requested.
- Triage and schedules Cardiology e-consults within the PennChart system.
- Coordinates and schedules travel, meetings, and appointments.
- Prepares agendas and schedules for meetings, conferences, and other assigned events; takes and distributes minutes or other notes as requested.
- Responds to and resolves administrative inquiries and questions.
- Welcomes and directs patients, visitors, and clients.
- Answers and transfers calls on multi-line phone, screening when necessary.
- Performs other general clerical and secretarial duties as requested, which may include recordkeeping, maintaining office supplies and handling packages and correspondence.
- Performs other related duties as assigned.
- October 2019 – December 2022
Medical Assistant/ Phlebotomist
13 Years 2 Months- Arranged both the specimen collection and processed duties following established practices and procedures while maintaining required records and documentation.
- Performed routine vein puncture for specimen collections, ensured proper patient identification and labeling.
- Educated patients and/or family regarding specimen collection procedures prior to obtaining specimen.
- Performed routine laboratory test.
- Performed routine patient care, refilled prescriptions, and administered medications under the direction physician.
- Provided quality patient care, administer injections, drawing blood for laboratory analysis.
- Performed vital signs and verified insurance eligibility for procedures.
- Firm understanding of medical terminology, good customer service skills, computer skills, written/verbal communication skills.
- Note all medication refills and changes; obtain blood pressure, vital signs, EKG's, Injection, blood withdrawal.
- Monitored and recorded patients' temperature, blood pressure, weight, height, and other information necessary for their visit.
- Processed and transport laboratory specimens
- Performed all phlebotomy procedures, EKG's and ensure complete accuracy with labeling specimens.
- Inspected patient vital signs and administered injections; experience in phlebotomy and basic surgery assistance.
- Provided exceptional patient care, patient confidentiality, and extreme detail to patient sensitivity.
- Prepared charts for upcoming appointments and updated medical records.
- Maintained inventory of medical supplies; sanitized and sterilized exam rooms.
- Maintained strict confidentiality of all information within the facility as per HIPAA regulations.
- Practiced quality assurance and controls according to OSHA, CLIA, and HIPAA.
- August 2006 – October 2019
Medical Assistant Instructor
2 Years 1 Month- Implemented medical assistant curriculum and revised as needed.
- Evaluated and documented trainee progress through testing, observation, and assessment of skills attained.
- Through daily instruction, provided a stimulating environment that encouraged participation, interpersonal skills development, and comprehension of concepts.
- Maintained accurate records, schedules, and course requirements.
- Maintained professional growth in medical assistant expertise, instructional skills, and administrative program changes dictated by state and federal requirement.
- Maintained up-to-date knowledge of current related state and federal requirements.
- Ordered supplies and updated textbooks for course.
- Maintained professional growth in medical assistant expertise, instructional skills, and administrative program changes dictated by state and federal requirement.
- July 2009 – August 2011
Education
Bachelor of Science - Health Science
Medical Assistant Diploma
Skills
Customer service
Phone etiquette
Communication
Decision-making
Teamwork
Calendar management
Medical scheduling
EHR documentation
Medical records management
HIPAA compliance
Certification
- Certified Clinical Medical Assistant
- Basic Cardiac Life Support
Timeline
Office Coordinator
Children’s Hospital of Philadelphia
01.2023 - CurrentRead More
Administrative Secretary
Penn Medicine
10.2019 - 01.2022Read More
Medical Assistant Instructor
Harris School of Business
07.2009 - 08.2011Read More
Medical Assistant/ Phlebotomist
Penn Medicine
08.2006 - 10.2019Read More
Thompson Institute
Medical Assistant Diploma
Read More
Thomas Jefferson University
Bachelor of Science from Health Science
Read More