Sasja Loftin
Spring
Summary
Dedicated sales professional with history of meeting company goals utilizing consistent and organized practices. Proven track record of building customer relationships committed to delivering exceptional customer service and in retaining accounts by providing support and attentive service.
Overview
28
28
years of professional experience
Work History
Key Account Representative
SYSCO Food Services
10.2022 - Current
- Manage a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Expand product offerings within existing accounts through upselling and cross-selling efforts, driving additional revenue streams.
- Support new business development efforts by leveraging existing relationships within our key account base for referrals.
- Collaborate with internal teams to develop strategic plans to ensure targeted inventory is in stock and received on time.
- Establish trust with customers through consistent follow-up on commitments made during meetings or calls.
- Field customer concerns and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Collaborate with other departments to address customer needs and service requests.
- Analyze accounts for delinquencies and other ongoing issues.
- Meet existing customers to review current services and expand sales opportunities.
Multi-unit Account Manager
Advantage Waypoint LLC
01.2013 - 08.2013
- Built and maintained relationships with multiple food service establishments and multi-unit accounts.
- Distribution coordination and support of product.
- Contract review and managing customer expectations.
- Developed and delivered engaging sales presentations to convey product benefits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Fostered positive business relationships with food service manufacturers, distributors and operators to promote continued interest in products and services.
- Contacted prospective customers to present new market product options.
Marketing Associate
Sysco Food Services Of Houston
11.2009 - 12.2011
- Cultivate strong customer rapport through outstanding follow-up regarding pricing, contract negotiations, prompt product delivery and resolving issues quickly.
- Advised customers on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Train colleagues in marketing, consultative sales, and operations.
- Maintain regular weekly call schedule through cold calling and market research.
- Consistently meet and exceed weekly sales quotas.
- Developed marketing strategies and resolved problems to drive sales.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Chairman’s Club Award 2010 and 2011.
Marketing Associate
Sysco Food Services Of New Mexico
11.1996 - 11.2008
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Developed marketing strategies and resolved problems to drive sales.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Established new accounts through cold calling and personal visits to potential customers.
- Surpassed sales objectives several consecutive years by cultivating productive client partnerships.
- Premier Performers Club 1999.
- Presidents Club Award 2000 and 2001.
Education
Certificate - Integrative Nutritional Health Coach
Institute For Intergrative Nutrition
New York, NY09.2021
Degree - Food Service Management
University of Johannesburg
Johannesburg, South Africa11.1993
Skills
- Account servicing
- Building and maintaining long-term customer relationships
- Salesforce and AS400 Experience
- Territory development
Timeline
Key Account Representative
SYSCO Food Services
10.2022 - Current
Multi-unit Account Manager
Advantage Waypoint LLC
01.2013 - 08.2013
Marketing Associate
Sysco Food Services Of Houston
11.2009 - 12.2011
Marketing Associate
Sysco Food Services Of New Mexico
11.1996 - 11.2008
Certificate - Integrative Nutritional Health Coach
Institute For Intergrative Nutrition
Degree - Food Service Management
University of Johannesburg
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