Sasley Domingues Casas
Bakersfield,CA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Friendly and enthusiastic retail sales associate. Highly successful at upselling and promoting new products.
Overview
2
2
years of professional experience
Work History
Sales Advisor
H&M Hennes & Mauritz
08.2021 - 10.2023
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
- Assisted customers with after-sales support, resolving issues quickly, and maintaining high satisfaction levels.
- Greeted customers and offered assistance with selecting merchandise, finding accessories, and completing purchases.
- Proven ability to learn quickly and adapt to new situations.
- Worked a flexible schedule and extra shifts to meet business needs.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.
- Handled cash with high accuracy and took care to check bills for fraud.
- I helped customers complete purchases, locate items, and join reward programs.
- Worked with the floor team and managers to meet a wide range of customer needs.
- Set up new sales displays each week with fresh merchandise.
- Stocked, tagged, and displayed merchandise as required.
- I worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked effectively in fast-paced environments.
Education
No Degree - Cosmetology
Milan Institute of Cosmetology
Bakersfield, CA07.2023
High School Diploma -
Mira Monte High School
Bakersfield, CA06.2021
Skills
- Processing payments
- Customer service experience
- Sales strategy development
- Time Management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Advisor
H&M Hennes & Mauritz
08.2021 - 10.2023
No Degree - Cosmetology
Milan Institute of Cosmetology
High School Diploma -
Mira Monte High School
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