SATCHELLE PERICLES
Atlanta,GA
Summary
Motivated professional offering a Bachelor degree in Criminal Justice. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Dedicated to meeting tight deadlines and exceeding expectations.
Overview
4
4
years of professional experience
Work History
Customer Service Staff (Team Lead)
Publix
04.2020 - 12.2023
- Displayed strong telephone etiquette, effectively handling difficult calls
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
Education
Bachelor of Arts - Criminal Justice
Clark Atlanta University
Atlanta, GA05.2022
Skills
- Computer: Proficient in
- Microsoft Word, Excel, PowerPoint
- Internet Research
- Social Media: Facebook, Twitter, Instagram
- Fluent in Creole
Languages
Creole
Native or Bilingual
Timeline
Customer Service Staff (Team Lead)
Publix
04.2020 - 12.2023
Bachelor of Arts - Criminal Justice
Clark Atlanta University