Satini Qarase
Laie,Hawaii
Summary
Business Management graduate with a concentration in Human Resources and minors in Social Work, Information Technology, and Pacific Studies. Experienced in facilities management, property maintenance, renovations, project coordination, and leadership through roles with Wilco Pro Services, Brigham Young University–Hawaii Facilities Management, and the Polynesian Cultural Center. Proven ability to lead teams, solve complex problems, communicate effectively, and deliver high-quality results in fast-paced environments. Seeking opportunities to apply technical expertise, leadership, and business management skills in engineering support, facilities management, operations, or project management.
Overview
7
7
years of professional experience
Work History
Maintenance Technician
Wilco Pro Services
Oahu, Hawaii
12.2025 - Current
- Perform maintenance, repairs, and renovation work for Airbnb properties, residential apartments, and commercial properties throughout Oahu.
- Complete preventative maintenance and emergency repair requests to ensure properties remain safe, functional, and guest-ready.
- Troubleshoot and repair plumbing, electrical, drywall, painting, carpentry, flooring, appliance, and general maintenance issues.
- Assist with remodeling and renovation projects, including installations, upgrades, and property improvements.
- Conduct routine property inspections to identify maintenance needs and recommend cost-effective repair solutions.
- Coordinate with property managers, contractors, and homeowners to prioritize work orders and complete projects on schedule.
- Maintain high standards of workmanship while following safety procedures and company quality standards.
- Manage multiple projects simultaneously while consistently meeting deadlines and client expectations.
- Build positive relationships with clients through professionalism, reliability, and excellent customer service.
Student Engineer, Facilities Management
Brigham Young University–Hawaii
Laie, Hawaii
02.2024 - 12.2025
- Collaborated with engineers and university leadership to maintain campus buildings and facility systems.
- Performed preventative maintenance, repairs, troubleshooting, and inspections of university facilities and equipment.
- Assisted with construction, renovation, and maintenance projects while ensuring safety and operational efficiency.
- Supported project planning through budget tracking, inventory management, and resource allocation.
- Identified maintenance issues and developed practical solutions to improve facility performance.
- Participated in operational planning meetings and collaborated with cross-functional teams to improve campus operations.
- Received the Outstanding Performance Award for exceptional performance and dedication to Facilities Management (December 2024).
Performer
Polynesian Cultural Center
Laie, Hawaii
12.2021 - 02.2024
- Delivered authentic cultural performances to audiences from around the world while providing exceptional guest experiences.
- Worked collaboratively with performers and management to maintain high production standards.
- Developed excellent communication, teamwork, and customer service skills through daily interactions with guests.
- Assisted in mentoring and training new performers to ensure consistency and professionalism.
- Demonstrated adaptability by balancing performance responsibilities with university coursework and leadership commitments.
Sales Associate
Rup's Big Bear
03.2019 - 09.2019
- Delivered outstanding customer service while consistently achieving sales goals.
- Assisted customers with product recommendations and purchasing decisions.
- Managed inventory, organized merchandise displays, and conducted stock audits.
- Resolved customer concerns professionally while building lasting customer relationships.
Education
Bachelor of Science - Business Management, Human Resources, Social Work, Information Technology, Pacific Studies
Brigham Young University–Hawaii
Laie, Hawaii12-2025
Skills
- Leadership and Team Development
- Facilities Maintenance & Property Renovations
- Preventative Maintenance & Troubleshooting
- Project Coordination
- Customer Service & Client Relations
- Problem Solving and Critical Thinking
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Budget Tracking and Resource Management
- Strong Written and Verbal Communication
- Adaptability and Time Management
- Team Collaboration
- Attention to Detail
Extracurricular Activities
Active participant in BYUH Culture Night productions, organizing rehearsals and performances. Volunteer through Fiji Club and Rugby Club community service initiatives. Performed traditional Polynesian dances at the Polynesian Cultural Center.
Certifications And Awards
- Microsoft Office Specialist, Word, Excel, PowerPoint
- Outstanding Performance Award, BYU–Hawaii Facilities Management, 12/24
- LDSCC Sportsman of the Year, 2017
- LDSCC Best Male Cadet for Cadet Training
Leadership Experience
- Member, BYUH Hope Squad, 01/25, Present, Nominated by the Dean of Students to serve as a peer support leader., Identified students experiencing academic or personal challenges and connected them with appropriate campus resources., Promoted student well-being and contributed to a supportive campus environment.
- Captain, Tanoa Rugby Team, 01/25, 05/25, Led the defending champions to win the Hawaii Rugby Championship., Organized fundraising initiatives to support the team's Utah rugby tour., Coordinated community service projects and team development activities., Strengthened team culture through leadership, accountability, and mentorship.
- President, BYUH Fiji Club, 01/23, 05/24, Led cultural events, service projects, and campus activities promoting Fijian culture and student engagement., Managed club operations, budgeting, event planning, and communication with university leadership., Increased student participation by approximately 40% through improved communication and inclusive programming.
- President, BYUH Rugby Club, 01/24, 05/24, Oversaw recruitment, player development, and club operations., Coordinated practices, tournaments, transportation, fundraising, and equipment., Organized successful fundraising campaigns supporting the team's Utah tour., Fostered teamwork, discipline, and leadership among club members.
Websites
Timeline
Maintenance Technician
Wilco Pro Services
12.2025 - Current
Student Engineer, Facilities Management
Brigham Young University–Hawaii
02.2024 - 12.2025
Performer
Polynesian Cultural Center
12.2021 - 02.2024
Sales Associate
Rup's Big Bear
03.2019 - 09.2019
Bachelor of Science - Business Management, Human Resources, Social Work, Information Technology, Pacific Studies
Brigham Young University–Hawaii