Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Satwinder Kaur

Hayes,London

Summary

Dynamic receptionist with proven expertise at Ran baas the place, excelling in customer service and problem-solving. Enhanced guest satisfaction through effective communication and collaboration with hotel departments. Skilled in data analysis and project management, consistently resolving issues to ensure a seamless experience for all guests.

Overview

3
3
years of professional experience

Work History

Receptionist

Ran baas the place
Patiala, India
01.2021 - 08.2023
  • Managed guest check-ins and check-outs efficiently, ensuring a smooth and welcoming experience.
  • Handled a high volume of phone calls and emails, providing accurate information and directing inquiries appropriately.
  • Resolved guest complaints and issues promptly and professionally, maintaining a high level of customer satisfaction.
  • Assisted with administrative tasks, including data entry, filing, and preparing correspondence.
  • * Collaborated with other hotel departments to ensure seamless service delivery.

Education

Master of Science - Business

Regent College London
Wembly,london
12-2025

Bachelor of Arts - Commerce

Lovely Professional University
Jalandhar,india
11-2022

Skills

  • Financial analysis
  • Project management
  • Data analysis
  • Customer service
  • Team collaboration
  • Inventory management
  • Communication skills
  • Problem solving
  • Customer and client relations

Languages

English
Full Professional
Punjabi
Native/ Bilingual
Hindi
Full Professional

Timeline

Receptionist

Ran baas the place
01.2021 - 08.2023

Master of Science - Business

Regent College London

Bachelor of Arts - Commerce

Lovely Professional University

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