Saudia Jaundoo
Orlando,FL
Summary
Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Store Manager
Price Is Right Grocery Store
Berbice , Guyana
08.2016 - 01.2018
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
Dental Administrative Assistant
Smile Guyana
Georgetown, Guyana
09.2018 - 12.2020
- Streamlined appointment scheduling for increased efficiency and reduced wait times.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Update and maintain patient dental records
Front Desk Supervisor
LA Fitness
Orlando, FL
03.2023 - 07.2023
- Enhanced guest satisfaction by efficiently managing front desk operations and addressing customer inquiries promptly.
- Streamlined check-in and check-out processes for improved guest experience and reduced waiting times.
- Assisted in increasing room occupancy rates by proactively upselling available rooms and services to potential guests.
- Maintained a high level of professionalism, ensuring all staff followed hotel policies and procedures consistently.
- Trained new employees on front desk operations, ensuring they were well-prepared for their roles and responsibilities.
- Resolved guest complaints with tact and diplomacy, maintaining a positive image for the hotel brand.
- Monitored inventory levels of office supplies, placing orders as needed to avoid shortages or delays in daily tasks.
- Provided exceptional customer service, leading to positive online reviews and repeat business from satisfied guests.
- Scheduled and assigned daily work and activities for team members.
Front End Cashier / Customer Service
Walmart
Orlando, FL
05.2023 - 11.2023
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies and ensuring financial integrity.
Sales Floor Manager
Walmart
Orlando, FL
11.2023 - Current
- Increased sales revenue by implementing effective floor management strategies and motivating team members.
- Established strong customer relationships by providing exceptional service and addressing concerns promptly.
- Exceeded sales targets consistently with a proactive approach to product promotion and client engagement.
- Managed inventory effectively, ensuring optimal stock levels and timely merchandise availability.
- Enhanced store appearance by creating visually appealing displays that attracted customers and increased foot traffic.
- Collaborated with colleagues to develop innovative marketing campaigns that boosted brand awareness and customer loyalty.
- Resolved escalated customer issues professionally, restoring satisfaction and securing repeat business.
- Implemented loss prevention policies to minimize shrinkage and protect company assets.
- Promoted a positive work environment fostering teamwork, mutual respect, and open communication among employees.
Education
EFDA Certificate Diploma - Dental Assisting
Dental Assisting Academy of Central Florida
Orlando, FL06.2024
Dental Radiology Certification -
Dental Assisting Academy of Central Florida
Orlando, FL06.2024
Certificate - Frontline Manager Leadership Essentials
University of Denver
Denver, CO10.2023
CPR CERTIFICATION - Adult, Infant, Child
American Red Cross
05.2024
Diploma - Nursing Assistant
Florida Healthcare Academy
Orlando, FL09.2023
Diploma - Electrocardiograph Technician
Florida Healthcare Academy
Orlando, FL10.2019
Diploma - Dental Assisting
Penn Foster Career School
Scranton, PA07.2018
High School Diploma -
School of The Nations
Georgetown Guyana 07.2016
Skills
- Product Presentation
- Internal Growth Programs
- Expense Tracking
- Retail Staff Management
- Appointment setting
- Data entry
- Email support
- Microsoft Office
- Microsoft Excel
- Quality assurance
- Calendar management
- Shrinkage Control
- Inventory Management
- Employee Scheduling
- Time Management
- Team Leadership
- Project Management
- Multitasking Abilities
- Conflict Resolution
- Emotional Intelligence
- Effective Communication
- Active Listening
- Business Development
- Schedule Management
- Customer Service
- Effective communication
- HVE
- Suctioning
- Dental charting
- Dental impressions
Languages
English
Native or Bilingual
Laboratory Experience
- 134 dental assisting intern hours completed
- Prepare materials for impressions and restorations
- Pour models and fabricate casts
- Fabricate orthodontic retainers and bleaching trays
- Expose radiographs and process film
Summary of dental skills
- Infection control
- Preventive care
- Sterilization
- Radiology
- 4-handed dentistry
- Dental charting
- HVE
- Suctioning
- Oral surgery
- Emergency treatment
- Provisional restoration
- Teeth whitening
- Impressions
- Endodontics
- Pedodontics
Timeline
Sales Floor Manager
Walmart
11.2023 - Current
Front End Cashier / Customer Service
Walmart
05.2023 - 11.2023
Front Desk Supervisor
LA Fitness
03.2023 - 07.2023
Dental Administrative Assistant
Smile Guyana
09.2018 - 12.2020
Store Manager
Price Is Right Grocery Store
08.2016 - 01.2018
EFDA Certificate Diploma - Dental Assisting
Dental Assisting Academy of Central Florida
Dental Radiology Certification -
Dental Assisting Academy of Central Florida
Certificate - Frontline Manager Leadership Essentials
University of Denver
CPR CERTIFICATION - Adult, Infant, Child
American Red Cross
Diploma - Nursing Assistant
Florida Healthcare Academy
Diploma - Electrocardiograph Technician
Florida Healthcare Academy
Diploma - Dental Assisting
Penn Foster Career School
High School Diploma -
School of The Nations