Open To Work
Saugat Silwal
Kensington,MD
Summary
Dynamic sales associate with a proven track record at Plants Alive, excelling in customer engagement and multi-tasking. Adept at database management and fostering client relationships, I thrive in fast-paced environments, ensuring exceptional service and satisfaction. My adaptability and attention to detail drive successful outcomes in every project I undertake. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales associate
Plants Alive
Silver Spring, Maryland
07.2024 - 11.2025
- Advised clients on house plant care, enhancing customer satisfaction and plant health.
- Taught different plant parenting courses in the Greenhouse.
- Executed marketing strategies and maintained greenhouse operations while managing high customer volume on market days.
- Assisted customers with plant selection and care advice.
- Maintained store displays to showcase diverse plant varieties effectively.
- Processed customer transactions accurately using point-of-sale systems.
Account Representative/Assistant Project Manager
Soapbox consulting
Chevy Chase, Maryland
04.2021 - 03.2024
- Utilized personalized database to schedule meetings, manage client records and projects, ensuring consistent communication with Capitol Hill offices.
- Oversaw 6+ projects for clients including American Institute of Architects, American College of Rheumatology, and Mental Health America, delivering tailored solutions to meet their needs.
- Managed client accounts and maintained strong relationships with stakeholders.
- Facilitated communication between clients and internal teams to ensure project alignment.
- Developed proposals and presentations to address client needs and objectives.
Server
Urban Tandoor
Arlington, VA
07.2019 - 03.2021
- Served customers in fast-paced, multi-lingual environment, ensuring timely and efficient service.
- Delivered exceptional service in the high-volume, 50+ seat restaurant.
- Managed take-out calls, served dine-in customers, and packaged take-out orders while maintaining cleanliness in front house.
- Provided attentive service to customers in busy downtown Ballston, Arlington, Virginia.
Internship Student
Maison Global
Beijing, China
07.2017 - 06.2018
- Translated documents and contacted foreign clients to coordinate meetings.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Masters - Information Technology and Project Management
Marymount University
Arlington, Virginia12.2020
Bachelors - Business Administration
Beijing Foreign Studies University
Beijing, China06.2018
Skills
- Store operations
- Customer service
- Customer engagement
- Inventory management
- Multitasking strength
- Attention to detail
- Database management
- Spreadsheet management
- Word processing
- Presentation software
- Relationship management
- Adaptability to change
Languages
- Mandarin
- Nepali
- Hindi
- English
Certification
COMPTIA A+ (Core 1)
(Core 2 exam is scheduled for April 2026)
(Core 2 exam is scheduled for April 2026)
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
On-SiteRemoteHybridSalary Range
$45000/yr - $200000/yrTimeline
Sales associate
Plants Alive
07.2024 - 11.2025
Account Representative/Assistant Project Manager
Soapbox consulting
04.2021 - 03.2024
Server
Urban Tandoor
07.2019 - 03.2021
Internship Student
Maison Global
07.2017 - 06.2018
Masters - Information Technology and Project Management
Marymount University
Bachelors - Business Administration
Beijing Foreign Studies University