I enjoy jiu-jitsu and muay-thai when i'm home, but i've more recently been getting into rock climbing when I come back for school
Thatcher Harrison
Fort Lauderdale
Summary
Sales lead proven to excelling in team management and customer service. Recognized for training new employees and enhancing store operations, I effectively maintained merchandising and ensured smooth opening and closing procedures, contributing to a positive shopping experience and increased customer satisfaction.
Overview
2
2
years of professional experience
Work History
Sales Associate
Express LLC
10.2022 - 04.2023
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
Sales Lead Keyholder
Express LLC
10.2023 - 03.2025
- Trained and mentored new employees.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed store opening and closing procedures.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
Education
Bachelor of Arts - Communication Public Relations
Florida Gulf Coast University
Fort Myers, FL04-2027
Skills
- Team management
- Store operations
- Opening and closing coordination
- Drawer counting
- Customer service management
- Store maintenance
- Store operations oversight
- Bank deposits
- Customer service
Interests
Timeline
Sales Lead Keyholder
Express LLC
10.2023 - 03.2025
Sales Associate
Express LLC
10.2022 - 04.2023
Bachelor of Arts - Communication Public Relations
Florida Gulf Coast University