Saul Aleman
Miami,FL
Summary
Experienced Shift Leader with a strong background in managing operations in both restaurant settings and shipping warehouses. Skilled in team supervision, ensuring operational efficiency, and delivering exceptional customer service. Proven ability to streamline workflows, manage inventory, and maintain compliance with company policies. Adept at training and motivating employees to achieve performance goals while fostering a collaborative work environment. Known for excellent problem-solving skills, attention to detail, and a commitment to driving results in fast-paced, dynamic industries.
Overview
3
3
years of professional experience
Work History
Shift Manager Culinary
Pei Wei Asian Kitchen
Miami Lakes, FL
09.2024 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Executed advanced cooking techniques such as braising, roasting, poaching, and sautéing.
Shift Manager
Burger King
Hialeah, FL
06.2023 - Current
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Assisted in resolving escalated customer service issues in a timely manner.
- Resolved conflicts between staff members in a professional manner.
- Managed daily cash intake by counting out registers and tabulating profits.
Heavy Product Packer
Cifras Cargo
Hialeah, FL
01.2022 - 04.2023
- Assembled boxes and other materials necessary for shipping.
- Verified that all required paperwork was included in the shipment.
- Maintained accurate inventory records of packed items and supplies used in the process.
Education
High School Diploma -
E.T.I Fundacion La Salle
Venezuela07-2017
Skills
- Energetic and enthusiastic
- Relationship building
- Verbal and written communication
- Workplace safety
- Shift checklists
- Opening and closing procedures
- Cash handling
- Shift leadership
- Employee training
- Inventory controls
Languages
English
Limited
Spanish
Native/ Bilingual
Timeline
Shift Manager Culinary
Pei Wei Asian Kitchen
09.2024 - Current
Shift Manager
Burger King
06.2023 - Current
Heavy Product Packer
Cifras Cargo
01.2022 - 04.2023
High School Diploma -
E.T.I Fundacion La Salle
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