Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Saul Arevalo

Gilbert,AZ

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

11
11
years of professional experience

Work History

Special Assignment Sr NOSS Specialist

FedEx Corporation
06.2025 - Current
  • Followed all company policies and procedures to deliver quality work
  • Collaborated with cross-functional teams to achieve project goals on time
  • Work with local SME's to ensure stations are prepared for N2.0 launches
  • Provide on site support for N2.0 launches

Quality and Process Specialist

FedEx Corporation
01.2022 - 05.2025
  • Served as a subject matter expert for process-related inquiries, providing guidance to colleagues when needed.
  • Collaborated closely with cross-functional teams, ensuring seamless integration of processes across departments.
  • Led root cause analysis efforts on process failures, preventing future occurrences through corrective action implementation.
  • Developed new and improved training programs to fit underserved areas.
  • Identified skill gaps within the workforce and developed targeted training programs to address these challenges.
  • Completed control self monitoring audits to ensure compliance with procedures, laws, and DOT regulations
  • Monitor quality and compliance results for 30 stations in the district.

P&D Manager

FedEx Ground
08.2017 - 12.2021
  • Championed continuous improvement initiatives within the P&D department, encouraging employees to seek innovative solutions for addressing everyday challenges faced during operations.
  • Enhanced customer satisfaction rates, focusing on clear communication and timely resolution of issues.
  • Evaluated staffing needs regularly, making appropriate adjustments to maintain optimal productivity while minimizing labor costs.
  • Monitored customer quality metrics and took proactive steps to implement resolutions and restore acceptable levels.
  • Oversee a group of 8 coordinators and operation administrators along with working with a group of 8 independent service provider.

Operations Manager

FedEx Ground
05.2014 - 08.2017
  • Assisted in the planning and opening of the Chandler station
  • Lead my team to success to help the Chandler preload meet our operational goals
  • Completed all the new hire safety training classes from the building opening and throughout peak.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Supervised operations staff and kept employees compliant with company policies and procedures.

Education

Some College (No Degree) - Business Administration And Management

Arizona State University
Tempe, AZ

Skills

  • Team building
  • Proficient Verbal and Written Communication
  • Continuous improvement
  • Strategic planning
  • Quality assurance
  • Process Analysis
  • Compliance monitoring
  • Presentations
  • Process flows
  • Coaching and mentoring
  • QDM 200 Trainer

Awards

2 time 5 Star Award Winner


Timeline

Special Assignment Sr NOSS Specialist

FedEx Corporation
06.2025 - Current

Quality and Process Specialist

FedEx Corporation
01.2022 - 05.2025

P&D Manager

FedEx Ground
08.2017 - 12.2021

Operations Manager

FedEx Ground
05.2014 - 08.2017

Some College (No Degree) - Business Administration And Management

Arizona State University

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