Saul Bernal
Cupertino,CA
Summary
Highly skilled professional experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
16
16
years of professional experience
Work History
Server
Toast Caffe & Grill
San Jose, California
03.2017 - 12.2024
- Assisted in training new servers.
- Upheld high standards of sanitation in accordance with health department regulations.
- Checked food before serving it to customers.
- Followed health safety guidelines when preparing and serving food products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Food Runner -Busser
Left Bank Restaurant
San Jose, California
02.2009 - 02.2018
- Restocked bar items such as beer taps, wine bottles, liquor bottles and garnishes.
- Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
- Communicated with chefs regarding potential menu changes or specials for the day.
- Informed servers of any special dietary needs or allergies communicated by customers.
- Checked all dishes before delivering them to ensure quality standards were met.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
- Organized food orders and ensured accuracy of items served to customers.
- Assisted in training new staff members on restaurant operations and procedures.
- Helped maintain organization of walk-in coolers and freezers according to health department regulations.
Education
High School Diploma -
Del Mar Highschool
San Jose, CA08-2004
Skills
- Table resetting
- Food inspection
- Hostess support
- Daily specials memorization
- Team member support
- Table setting arrangements
- Guest relations management
- Hospitality service expertise
- Wine pairings
- Food delivery
- Beverage preparation
- Cash handling
- Foreign language proficiency
Timeline
Server
Toast Caffe & Grill
03.2017 - 12.2024
Food Runner -Busser
Left Bank Restaurant
02.2009 - 02.2018
High School Diploma -
Del Mar Highschool