Saul Mendez
Davenport,FL
Summary
A young, hard-worker looking to impact his community for the better and provide for my family. My life goal currently is to further expand my Knowledge, Skills, Discipline, and work experiences by reentering trade school for the field of Construction. Additionally, looking for immediate employment to help propel my working career further.
Overview
7
7
years of professional experience
Work History
Airpot Security Guard/Baggage Handler
Prime Flight Airlines Services
04.2024 - 10.2024
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Proactively identified potential problems or errors in the baggage handling process, taking corrective action when necessary.
- Improved baggage handling efficiency by streamlining loading and unloading processes.
Guest Advocate
Target
10.2021 - 02.2022
- Was tasked with the responsibility of greeting customers, providing guest assistance, stocking shelves, taking inventory and assisting in sales
- Organized, moved, and removed displays
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
- Collaborated with team members to provide seamless assistance across all areas of the store.
- Maintained backroom organization and location accuracy while following equipment guidelines
- Trained to use and operated Android-based scanners like the Zebra Technologies TC51 scanner
- Properly trained to operate a Baler Compactor with or without supervision
- English and Spanish translating when needed
- Frequently repositioned to other areas when Sales, Guest Services, General Merchandise, Food, and/or Fulfillment Departments required assistance
Package Handler
FedEx Ground
10.2019 - 07.2020
- Was responsible for the loading & unloading and/or sorting of packages of varying sizes and weights by hand, including lifting, pushing, pulling, carrying, scanning, placing packages, as well as physical bending, twisting, kneeling and etc
- In a safe and efficient manner
- Worked daily alongside company delivery drivers, tracking and ensuring all packages were scanned & properly loaded/unload on/off trucks to ensure maximum efficiency
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Assembled, sealed, and loaded packages into correct trucks.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
Lab Reporter
Shedd Aquarium
09.2017 - 05.2018
- Was in charge of the creation of digital narratives & articles of what students from around Chicago were capable of doing with the resources my employer's, "Teen Lab", had to offer
- Observed and recorded essential scientific data for on-site research programs
- Maintained & provided a professional appearance & experience towards guests at all times
- Carried out other guest service and guest interpreter duties as needed
- Wrote and submitted accurate, engaging, and fact-checked stories.
- Developed expertise in covering various beats, demonstrating versatility and adaptability as a reporter.
- Stayed up-to-date with current events and trends to stay ahead of competition.
Guest Engagement Specialist
Shedd Aquarium
05.2017 - 08.2017
- Was tasked with the responsibility of proper set-up of special displays & modules (carried an excess of 50lbs +) on a daily basis
- Part-time facilitator in children's science activities
- Guest interpretation & customer service
- Was tasked with the observation and oversight over freshwater/saltwater areas while abiding by the organization's policies regarding open-water aquatic habitats
- Incorporated Shedd's goals & standards with every interpretation & guest engagement
- English and Spanish translating
Education
Certificate - Welding
Valencia College
Kissimmee, FL06.2021
High school diploma - General Studies
Penn Foster
10.2019
High school diploma -
Hyman G. Rickover Naval Academy
Chicago, IL03.2015
Skills
- Verbal and written communication
- Work ethic
- Punctuality
- Reporting skills
- English fluency
- Keen observer
- Reliability
- Relationship building and management
Additional Information
Currently looking into continuing education into business/economics major.
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
English
Native or Bilingual
Spanish
Professional Working
Interests
- Road Trips
- I like trying new recipes and food trends
- Video Gaming
- Volunteer Work
- Youth Development Programs
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Outdoor Recreation
Timeline
Airpot Security Guard/Baggage Handler
Prime Flight Airlines Services
04.2024 - 10.2024
Guest Advocate
Target
10.2021 - 02.2022
Package Handler
FedEx Ground
10.2019 - 07.2020
Lab Reporter
Shedd Aquarium
09.2017 - 05.2018
Guest Engagement Specialist
Shedd Aquarium
05.2017 - 08.2017
High school diploma - General Studies
Penn Foster
Certificate - Welding
Valencia College
High school diploma -
Hyman G. Rickover Naval Academy
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