Saul Olivas
Santa Barbara,California
Summary
Results-driven leader with a positive attitude and passion for providing high-quality advice and guidance to clients. Proven ability to identify customer needs, resolve conflicts and build strong relationships. Possesses excellent problem-solving, communication and interpersonal skills.
Overview
15
15
years of professional experience
Work History
TA5 - Lead Advisor
Tesla
09.2020 - Current
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Assistant Manager
Nordstrom Inc
09.2015 - 07.2020
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Store Manager
Mystique Sonique
05.2013 - 04.2015
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Retail Assistant Manager
Kitson
09.2009 - 05.2013
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
Graphic Design -
Eagle Gate College
Salt Lake City, UTFashion Design - undefined
De Marcos Fashion Academy
Santa Barbara, CASkills
- Excellent organizational leadership
- Self-motivated
- Excellent communication skills
- Creative solutions
- Coaching and mentoring
Languagecompetencies
- English, Fluent
- Spanish, Fluent
Timeline
TA5 - Lead Advisor
Tesla
09.2020 - Current
Assistant Manager
Nordstrom Inc
09.2015 - 07.2020
Store Manager
Mystique Sonique
05.2013 - 04.2015
Retail Assistant Manager
Kitson
09.2009 - 05.2013
Fashion Design - undefined
De Marcos Fashion Academy
Graphic Design -
Eagle Gate College
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