Saul Miramontes Soto
Anaheim,CA
Summary
Driven and dynamic, I excel in fast-paced environments, evidenced by my tenure at McDonald's where I enhanced customer satisfaction through exceptional service and teamwork. Skilled in POS system use and customer engagement, I consistently met quality expectations, contributing to a positive and efficient work atmosphere. My proactive approach and ability to adapt under pressure set me apart as a valuable team member.
Overview
3
3
years of professional experience
Work History
Crew Team Member
McDonald's
Anaheim California
01.2022 - 01.2024
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Collaborated with team members to complete orders.
- Operated register to process payments and collect cash payment for order totals.
- Prepared salads, soups and sandwiches for customers.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Reconciled receipt totals, cash and credit payments to address shortages.
Team Member
Popeyes® Louisana Kitchen
Anaheim California
09.2021 - 12.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
Team Member
Burger King
Anaheim CA
02.2021 - 08.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Assisted with inventory counts and stocking of merchandise.
Education
High School Diploma -
INUE
07.2019
Skills
Customer Engagement
Cash Handling
Food handling
Cooking
Cleaning and sanitation
Food handling safety
Beverage Preparation
Dishwashing
Food Running
Initiative-taking
Menu Memorization
Kitchen Equipment Maintenance
Health Code Compliance
Ordering Procedures
Order delivery practices
Clear Communication
Customer Service
Creativity and Innovation
Integrity and Honesty
Problem-Solving
Heavy Lifting
Cleaning
Safe Food Handling
Hospitality service expertise
Supplies Monitoring and Restocking
Inventory Restocking
POS system use
POS Systems
Cash Register Operations
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Timeline
Crew Team Member
McDonald's
01.2022 - 01.2024
Team Member
Popeyes® Louisana Kitchen
09.2021 - 12.2022
Team Member
Burger King
02.2021 - 08.2021
High School Diploma -
INUE