Perla Gonzalez
Baytown
Summary
Dedicated and technically skilled business professional with a versatile administrative support skill set developed through experience as an office manager, secretary, administrative assistant and office clerk. Excel in resolving employer challenges with an innovative solution, systems and process improvements proven to increase efficiency, customer satisfaction and the bottom line.
Overview
19
19
years of professional experience
Work History
Helper
Brand Safeway
Pasadena, TX
01.2024 - 09.2024
- Assisted in daily operations, ensuring efficient workflow and timely task completion.
- Maintained cleanliness and organization of work areas to promote safety standards.
- Collaborated with team members to enhance productivity and achieve operational goals.
- Trained new hires on safety protocols and operational procedures for optimal performance.
Credit Counselor 2
Community Resource Credit Union
07.2017 - 10.2023
- Bankruptcy
- Collections
- Repossessions
- Filing
- Past Due Notification Letters
- Auction
- Incoming/Outgoing Collection Calls
- Tracking Payments
- Transferring Payments
- Storage Notices
- ChexSystems
- Credit Cards/FIS
- Return Checks
- Total Looses
Senior Collector
United Community Credit Union
05.2016 - 07.2017
- Bankruptcy
- Collections
- Repossessions
- Filing
- Past Due Notification Letters
- Auction
- Incoming/Outgoing Collection Calls
- Tracking Payments
- Transferring Payments
- Storage Notices
Collections Officer
Space City Credit Union
06.2012 - 08.2013
- Bankruptcy
- Past Due Notification Letters
- Repossessions
- Incoming/Outgoing Collection Calls
- Auctions
- Tracking Payments
Collections Clerk
Blake Credit Union Services
08.2009 - 06.2012
- Bankruptcy
- Past Due Notification Letters
- Repossessions
- Incoming/Outgoing Collection Calls
- Processing Payments
Collections Manager
Rapido Motor Co
08.2005 - 08.2009
- Auction
- Auction
- Filing
- Collections
- Repossessions
- Skip Tracing
- Processing Payments
Education
Diploma - undefined
San Benito High School
01.2002
Skills
- Office Management
- Teambuilding and Supervision
- Self-motivated
- Organized
- Bilingual
- Records management
- Report & Documentation preparation
Languages
English: Fluent (Speaking, Writing & Reading)
Spanish: Fluent (Speaking, Writing & Reading)
Timeline
Helper
Brand Safeway
01.2024 - 09.2024
Credit Counselor 2
Community Resource Credit Union
07.2017 - 10.2023
Senior Collector
United Community Credit Union
05.2016 - 07.2017
Collections Officer
Space City Credit Union
06.2012 - 08.2013
Collections Clerk
Blake Credit Union Services
08.2009 - 06.2012
Collections Manager
Rapido Motor Co
08.2005 - 08.2009
Diploma - undefined
San Benito High School