A motivated, skilled, committed, and professional student who is organized and a dependable candidate. I am successful at managing multiple priorities with a positive attitude and a strong willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Pool Operator
Allentown Splash Tennis & Fitness Park
06.2021 - Current
Worked with diverse types of weather and ground conditions.
Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Managed maintenance activities, supervised staff and inspected equipment.
Wrote and revised maintenance procedures.
Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
Provided instruction and assistance to patrons on proper use of recreational equipment.
Sampled pool water to check chemical levels prior to starting swimming instruction.
Assisted in organizing and implementing recreational activities and programs.
Lifeguard
Allentown Splash Tennis & Fitness Park
10.2019 - Current
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Provided friendly customer service to guests and addressed concerns.
Monitored safety of guests in and around swimming pool.
Attentively monitored swimmers to identify distress.
Educated patrons on safety protocols and enforced safety rules.
Responded to emergency situations in a timely, efficient manner.
Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
Demonstrated rescue techniques and provided first aid in emergency situations.
Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Cleared pool areas of debris and hazardous objects to increase safety.
Education
Bachelor of Science - Business Administration, Concentration Finance
Towson University
Towson, MD
05.2025
High School Diploma -
Bishop McNamara High School
District Heights, MD
05.2021
Skills
Service Records Management
Maintaining Clean Work Areas
Job Assignments
Safety Policies and Procedures
Performing Routine Maintenance
Operating System Testing
Predictive and Preventive Maintenance
Equipment Maintenance and Installation
Safety Violations
Lifeguard Training
Positive Learning Environment
Developing Customer Relationships
Best Practices and Standards
Communications Strategies
Summary Reports
Conflict Resolution Skills
Community Safety
Adjusting Chemical Levels
Water Sampling
Pool Cleaning Knowledge
Communications Protocols
Safety Rules Regulations
Company Standards
Effective Working Relationships
Pool Operations
Daily Reports
Chemical Balancing
Daily Facility Operations
Safety Protocol Knowledge
Safety Meetings
Record Maintenance Systems
Customer Satisfaction
Active Listening Skills
Certification
Pool Operator Certified
Lifeguard Certified
First Aid Certified
CPR Certified
AED Certified
Languages
American Sign Language
Limited Working
Timeline
Certified Pool Operator
Allentown Splash Tennis & Fitness Park
06.2021 - Current
Lifeguard
Allentown Splash Tennis & Fitness Park
10.2019 - Current
Bachelor of Science - Business Administration, Concentration Finance