Summary
Overview
Work History
Education
Skills
Timeline
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Jonathan Saunders

Queens,NY

Summary

Dynamic and results-driven professional with a proven track record at Attitude NY, excelling in customer service and teamwork. As a Dispatcher, I enhanced operational efficiency and ensured timely deliveries, while my experience as a Limousine Chauffeur fostered strong client relationships. Committed to maintaining high standards and a positive attitude in all interactions.

Overview

16
16
years of professional experience

Work History

Delivery Driver

Balloon Saloon
09.2021 - 03.2022
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Dispatcher

Attitude NY
09.2008 - 03.2019
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of [Number] fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.

Limousine Chauffeur

Attitude NY
09.2008 - 05.2016
  • Enhanced customer satisfaction by providing timely and professional transportation services.
  • Contributed positively to the company''s reputation through word-of-mouth referrals from satisfied customers.
  • Handled sensitive client information with discretion to maintain confidentiality and build trust among clientele.
  • Consistently met or exceeded performance metrics set by management, including punctuality, customer satisfaction rates, and vehicle maintenance standards.

Plumber's Assistant

WJK
03.2006 - 11.2007
  • Participated in emergency repair situations, providing prompt assistance to restore functionality quickly.
  • Supported lead plumber in implementing preventive maintenance measures, extending the lifespan of plumbing systems.
  • Increased client trust by providing clear explanations of repairs and installations, fostering positive relationships.
  • Delivered exceptional customer service by addressing inquiries professionally and courteously.

Education

GED -

Monsignor McClancy
East Elmhurst, NY

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration

Timeline

Delivery Driver

Balloon Saloon
09.2021 - 03.2022

Dispatcher

Attitude NY
09.2008 - 03.2019

Limousine Chauffeur

Attitude NY
09.2008 - 05.2016

Plumber's Assistant

WJK
03.2006 - 11.2007

GED -

Monsignor McClancy
Jonathan Saunders