Saunsirae' Mcrae

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Operated drive thru
• Learned duties for various positions and provided backup at key times.
• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
• Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Processed customer orders and accurately handled payment transactions.
• Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
• Utilized POS system to handle customer cash and credit card transactions.
• Built relationships with customers to encourage repeat business.
• Redeemed coupons to discount purchases.

• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Stocked, tagged and displayed merchandise as required.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
• Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
• Increased sales of promotional items by informing customers about current offers.
• Implemented loss prevention strategies, reducing instances of theft at checkout.
• Enhanced customer loyalty by participating in rewards program enrollment.

At my school Ares Beauty and Education I get a hands on experience with learning and working towards my goal of becoming a licensed cosmetologists.