Hi, I’m
Savannah Mitchell
St. Petersburg,FL
It is never too late to be what you might have been.
George Eliot
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
years of professional experience
1
Certification
Work History
Data Age Business SystemsClearwater, FL
Account Manager
05.2023 - 08.2023
Job overview
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals
- Built and maintained productive relationships with customers and internal partners
- Acted as main point of contact in matters relating to client concerns and needs
- Developed successful customer relationships and quickly resolved service requests to increase sales
- Renewed existing accounts by cementing trusting relationships with customers
- De-escalated customer interactions by providing alternative tactics to solving problems and satisfying customer needs
- Developed thorough understanding of products and service offerings to better upsell and cross-sell to clients
- Negotiated contracts and closed agreements to maximize profits
- Sourced new opportunities to introduce products and services to potential customers
- Kept accurate records pertaining to inventory and account notes, documenting any contract updates and renewals
- Motivated and worked with onboarding team members to successfully integrate new employees into organization
- Pitched to new clients by leveraging client base and targeting strategic partnerships.
Hillsborough County SchoolsLutz, FL
Lunchroom Assistant
11.2022 - 05.2023
Job overview
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses
- Built and strengthened positive relationships with students, parents and teaching staff
- Enforced discipline on campus following code of conduct and student handbook
- Prepared and maintained lunchroom environment appropriate for students learning and physical, social and emotional development
- Followed company uniform, performance and security policies with every job.
Longhorn SteakhouseBrandon, FL
Server Assistant
01.2020 - 08.2020
Job overview
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations
- Complied with health and safety rules, regulations and procedures to maintain safe environment
- Resolved guest complaints to maintain complete customer satisfaction
- Supported serving staff in delivering accurate and well-presented food orders
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers
- Worked in close collaboration with team members to ensure customers received high-quality service.
Chilis Bar and GrillBrandon, FL
Hostess
02.2019 - 01.2020
Job overview
- Built positive relationships with other front-of-house and kitchen staff
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests
- Developed long-term relationships with customers to increase opportunities for repeat business.
Education
University of South Florida
Bachelors in Public Health
05.2023
Hillsborough Community College
Associate of Arts
07.2020
Skills
- Reservation Management
- Problem Detection and Resolution
- Conflict Resolution
- Team Player
- Service-Oriented
- Highly Organized
- Persuasive Approach
- Self-Motivated
- Quality Assurance
- Relationship Building
- Safe Food Handling
- Flexible and Adaptable
- Customer Relations
- Reliable and Trustworthy
- Creative Problem Solving
- Cleaning and Sanitizing
- Warm and Welcoming
- Effectively multitasked within fast-paced environment
- Customer-Oriented
- Participated in ongoing training to enhance job skills and knowledge
- Attention to Detail
- Active Listening and Communication
- Multitasking and Prioritization
- Teamwork and Collaboration
- Experience with children
- Childcare
- Cash Handling
Certification
Youth Mental Health First Aid USA, 03/2023, 03/2026, Trained to provide initial help to a young person experiencing a mental health or substance use challenge
Assessments
- Administrative assistant/receptionist, 03/2023, Using basic scheduling and organizational skills in an office setting, Proficient
- Front desk agent (hotel), 03/2023, Selecting hotel rooms based on requests and identifying errors in hotel data, Proficient
- Customer focus & orientation, 03/2023, Responding to customer situations with sensitivity, Proficient
- Customer service, 04/2023, Identifying and resolving common customer issues, Proficient
- Retail customer service, 03/2023, Responding to customer situations in a retail setting, Proficient
- Filing & organization, 03/2023, Arranging and managing information or materials using a set of rules, Proficient
- Workplace safety, 03/2023, Using safe practices at work, Proficient
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Account Manager
Data Age Business Systems
05.2023 - 08.2023
Lunchroom Assistant
Hillsborough County Schools
11.2022 - 05.2023
Server Assistant
Longhorn Steakhouse
01.2020 - 08.2020
Hostess
Chilis Bar and Grill
02.2019 - 01.2020
University of South Florida
Bachelors in Public Health
Hillsborough Community College
Associate of Arts
Youth Mental Health First Aid USA, 03/2023, 03/2026, Trained to provide initial help to a young person experiencing a mental health or substance use challenge
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