Summary
Overview
Work History
Education
Skills
References
Timeline
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Savana Scott

Punta Gorda,USA

Summary

Marketing professional with history of driving market growth and increasing brand awareness. Proven ability to develop strategic marketing plans and execute successful campaigns. Collaborative team player focused on achieving results and adapting to dynamic market conditions. Known for analytical thinking and creativity in problem-solving.

Overview

10
10
years of professional experience

Work History

Market Manager/Event Coordinator

Michael Willis Lifestyles
04.2021 - Current
  • Facilitated business by implementing practical networking techniques.
  • Liaised between senior management and front-line team members to implement effective changes and revitalize market growth.
  • Networked in market to build partnerships and connections with prospects.
  • Increased market share by identifying and capitalizing on emerging market trends.
  • Built brand awareness in local market and increased penetration with proactive strategies.
  • Led sales team training initiatives to improve performance and increase revenue generation.

Manager/Bartender/Server

River City Grill and Italia
09.2019 - Current
  • Uphold the guest dining experience to the utmost level of importance to ensure it meets the owners standards
  • Handle guest complaints, resolving conflict to the satisfaction of the customer
  • Handle, manage, and coordinate all large events with organization
  • Established team priorities, maintained schedules and monitored performance.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Bartender/Server

Scotty’s Brewhouse
05.2016 - 09.2019
  • Completed ongoing training to stay current of product, service and policy changes
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Kept bar stocked with liquors, juices and garnishes for drinks.

Bartender/Server

Four Points by Sheraton
06.2014 - 05.2016
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Merchandiser/Key Holder

American Eagle Outfitters
06.2014 - 06.2015
  • Managed cash registers to ensure proper cash handling throughout the entire staff
  • Maintained full-floor coverage to properly assist shoppers with a fluid and comfortable shopping experience by assisting with sizing and special orders
  • Maintained proper inventory to ensure space for influx of new retail
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Enhanced overall store appearance by applying careful consideration to product and display locations.

Education

Business

Indiana University-Purdue University Indianapolis
Indianapolis, IN
01-2016

High School Diploma -

Beech Grove High School
Beech Grove, IN
05-2012

Skills

  • Customer service skills
  • Diplomatic
  • Issue resolution
  • Customer loyalty
  • Client Relations
  • Sales operations
  • Promotional planning
  • New product launch
  • CRM Management
  • Supply Chain Coordination
  • Verbal communication
  • Strong Work Ethic
  • Organizational Skills
  • Attention to Detail

References

  • Khailey Brown, Coordinator of Special Education, Center Grove Community School Corporation, 317-413-8435
  • John Coovert, Owner, CIS Solutions, 317-691-4156
  • Dr. Kailey Masters, Physical Therapist, Total Therapy, 401-824-4155

Timeline

Market Manager/Event Coordinator

Michael Willis Lifestyles
04.2021 - Current

Manager/Bartender/Server

River City Grill and Italia
09.2019 - Current

Bartender/Server

Scotty’s Brewhouse
05.2016 - 09.2019

Bartender/Server

Four Points by Sheraton
06.2014 - 05.2016

Merchandiser/Key Holder

American Eagle Outfitters
06.2014 - 06.2015

Business

Indiana University-Purdue University Indianapolis

High School Diploma -

Beech Grove High School

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Savana Scott