Savana A. Sweeney
Cleveland,GA
Overview
7
7
years of professional experience
Work History
Assistant Innkeeper
The Sautee Inn
03.2023 - Current
- Clean and inspect the guest room for excellent guest satisfaction
- Provide exceptional customer service skills to guests and assist them with any problems or necessities
- Performed general innkeeper duties including guest relations, food service, property management, general maintenance and procurement
- Prepared breakfast for up to 16 guests throughout each week
- Prepared weekly inn flyers on current weekly events happening in the destination area.
- Increased customer service ratings through personable service.
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
Server
Mully's Nacoochee Grill
08.2021 - Current
- Excelled in money handling skills such as; checkout reports after every shift, giving customers correct money back, and calculating accurate prices for each meal
- Excellent communication skills
- Time management: properly managing each excelled customer's time and estimated time each customer receives food items
- Stellar public speaking skills; able to have attention of groups of 20 or more and provide information to each individual.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Internship Student
Jack P. Nix Elementary School
08.2022 - 12.2022
- Supervised children when the head teacher needed to step out
- Acquired deeper level of public speaking skills
- Learned and presented skills and roles of a paraprofessional
- Assisted children in small groups and large groups when learning
- Achieved skills of perfecting lesson plans daily, weekly, and monthly.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Developed and maintained relationships with key internal stakeholders
Cashier/Adventure Guide
Cool River Adventures
05.2016 - 08.2021
- Course Guide
- Obtained certified training to guide children and adults through ziplines and adventure courses
- Obtained various social skills
- Excelled in public speaking due to interaction with customers and providing safety speeches before each tour
- Gained CPR certification
- Excelled in basic math skills due to closing out registers at end of each shift
- Excelled in communication skills such as; active listening to customers, being assertive yet understanding when faced with problems, and respecting co-workers and employer
- Obtained excellent work ethic due to long shifts, six to seven workdays, and prioritizing the job and company.
- Offered physically and emotionally safe and supportive environment for education, cooperation and fun utilizing hands-on activities to foster individual growth.
- Offered physically and emotionally safe and supportive environment for education, cooperation and fun utilizing hands-on activities to foster individual growth
Education
Some College (No Degree) - English Education
Piedmont College
Demorest, GASome College (No Degree) - English Education
The University of West Georgia
Carrollton, GAAssociate of Applied Science - Elementary Education
North Georgia Technical College
Clarkesville, GA05.2023
Skills
- Public Speaking
- Verbal and written communication skills
- Customer service skills
- Basic math skills
- Very familiar with
- Microsoft Word, Excel, and PowerPoint
- Writing skills include grammar and Clarity, Outlining, Revising and Editing, Logical Organization, and sentence flow
- Teamwork skills
- Time management skills
- Patience with children
- Ability to handle stress and pressure
- Classroom management skills
- Obtained skills with working in small groups of children and larger groups of children
References
Merri Huggins | Speech Pathologist
merri.huggins@lumpkinschools.com | 770-665-9043
Kayleigh Motes | Mully's Nacoochee Grill Manager
kmote0803@gmail.com | 706-499-0216
Robin Chisolm | First Grade Teacher
robin.chisolm@white.k12.ga.us | 770-685-8927
Timeline
Assistant Innkeeper
The Sautee Inn
03.2023 - Current
Internship Student
Jack P. Nix Elementary School
08.2022 - 12.2022
Server
Mully's Nacoochee Grill
08.2021 - Current
Cashier/Adventure Guide
Cool River Adventures
05.2016 - 08.2021
Some College (No Degree) - English Education
Piedmont College
Some College (No Degree) - English Education
The University of West Georgia
Associate of Applied Science - Elementary Education
North Georgia Technical College