Ashley Hartman
Kalamazoo,MI
Summary
Dedicated assistant innkeeper with a proven track record in managing daily operations at a boutique bed and breakfast. Skilled in multitasking, quality assurance, and effective communication, contributing to enhanced guest satisfaction and operational success. Always willing to take on any task. Adapts quickly to new needs and policies.
Overview
18
18
years of professional experience
3
3
Certifications
Work History
Assistant Innkeeper
Kalamazoo House Bed And Breakfas
Kalamazoo, Michigan
06.2021 - Current
- Make resevations
- Answer phone calls
- Occasionally cook breakfast
- Occasionally serve breakfast
- Clean and ready rooms for guest arrivals.
- Take care of linens and things that need to be stocked.
- Assisting in managing daily operations of a boutique bed and breakfast.
Quality Inspector
Radisson Hotel Group
Kalamazoo, Michigan
09.2007 - 10.2020
- Inspected rooms to make sure they exceeded guest expectations.
- Attention to detail
- Communicated effectively with management regarding quality concerns and solutions.
- Documented, filed and maintained proper inspection records and quality assurance documents.
Education
High School Diploma -
Parchment High School
Parchment, MI05-2001
Skills
- Effective communication
- Quality assurance
- Attention to detail
- Room inspections
- Time management
- Food handling
- Hospitality expertise
- Multitasking
Certification
American Hotel& Lodging Certified Hospitality Supervisor
Timeline
Assistant Innkeeper
Kalamazoo House Bed And Breakfas
06.2021 - Current
Quality Inspector
Radisson Hotel Group
09.2007 - 10.2020
High School Diploma -
Parchment High School