Savanah Coleman
Dover,NH
Overview
2
2
years of professional experience
1
1
Certification
Work History
General Manager
Thirsty Moose Taphouse
08.2023 - Current
- Developed and implemented strategies to increase sales and profitability.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
- Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
Assistant General Manager
Thirsty Moose Taphouse
04.2022 - 08.2023
- Accomplished opening a revamped store by hiring 50 plus employees for both front and back of house and conducted all staff training in accordance to company policies and procedures
- Coordinated events with catering, beverages, audio/visual needs with customers on a daily basis through email or telephone
- Increased customer engagement on all company social media platforms by 30% through promotions and advertisements
- Prepared weekly schedules for all eight positions to maintain organized shifts and smooth operations.
Service Manager
Thirsty Moose Taphouse
02.2022 - 04.2022
- Successfully managed 20 to 40 staff members at any given time by assigning tasks, ensuring that both restaurant and customer standards are met
- Monitor restaurant inventory, including liquor, beer, and food ordering, stocking, and shipment receiving
- Controlled labor costs through hands-on management and proactive changes
- Monitor employee performance through promotions or terminations to maintain a smooth working environment.
Education
Cellular and Molecular Biology - Biology
Plymouth State University
Plymouth, NHSkills
- Microsoft Excel, Word, and Powerpoint, Canva, Business Suite
- Labor Cost Controls
- Training and Development
- Cost Reductions
- Organizational Development
- Time Management
- Human Resources Management
- Efficient multi-tasker
- Workflow Planning
- Networking abilities
- Deadline-oriented
- Marketing
- Purchasing and planning
- Performance Improvements
Certification
CPR, AED, First Aid, ServSafe, Total Education in Alcohol Management
Leadership Experience
New Hampshire SPCA, Stratham, NH, Volunteer, 02/2023 - 02/2024, Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
Provided companionship and comfort to animals in need of extra love and attention.
Timeline
General Manager
Thirsty Moose Taphouse
08.2023 - Current
Assistant General Manager
Thirsty Moose Taphouse
04.2022 - 08.2023
Service Manager
Thirsty Moose Taphouse
02.2022 - 04.2022
Cellular and Molecular Biology - Biology
Plymouth State University
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