Da’Shawn Lindsay
Spring
Summary
Accomplished industry leader offering many years of management expertise including staff training and development, performance evaluation, and continuous improvement. Focused and efficient with proficiency in financial reporting and budget adherence. Demonstrated success in evaluating P&L to achieve targets.
Overview
7
7
years of professional experience
Work History
General Manager
LA Fitness
Spring
01.2024 - Current
- Built and implemented scalable business systems including new hire onboarding, staff SOPs, sales scripts, lead management processes, and monthly revenue accountability frameworks.
- Developed member retention playbooks, staff training programs, and curriculum progression systems that enabled operations to run independently.
- Train staff to deliver programs, sales teams to convert leads, and daily opening/closing to occur without direct oversight.
- Monitored KPIs and performance data to identify trends, optimize underperforming areas, and implement strategic adjustments that increased overall revenue by 28%.
General Manager
Batters Up
Batesville
01.2021 - 01.2023
- Oversaw daily operations of a youth-to-minor-league baseball training facility, P&L, ensuring smooth execution of programs, staff management, and facility performance.
- Developed and implemented scalable systems including onboarding, SOPs, sales processes, curriculum progression, and member retention strategies.
- Tracked KPIs and operational data to drive strategic decisions, optimize performance, and increase overall revenue by 58%.
- Recruited, trained, and developed coaching and sales staff, enabling teams to operate independently while maintaining high standards of service and player development.
Driver
UPS
Batesville
01.2019 - 01.2020
- Consistently exceeded company benchmarks for delivery at least 250 packages, safety, and customer satisfaction.
- Use insight data to prioritize my 8-hour shift and measure ETA for arrival. Implemented process improvements that increased daily efficiency by 15%, supporting regional business goals.
- Collaborated through GroupMe to cross-functionally with dispatch and warehouse teams to enhance operational communication and service delivery.
Education
Bachelor of Business Administration - Multi-Disciplinary Studies
University of Mississippi
Skills
- Teams
- ChatGPT
- KPI Notion AI Dashboard
- SMT
- FDMT
- Workday
- Salesforce
- GroupMe
- Microsoft Word
- Microsoft Excel
- PowerPoint
- Google Workspace
- Email Management
- Data & Analytics
- Meta Business Suite
- Canva
Websites
Computer Skills And Interests
Teams, ChatGPT, KPI Notion AI Dashboard, SMT, FDMT, Workday, Salesforce, GroupMe, Microsoft Word, Microsoft Excel, PowerPoint, Google Workspace, Email Management, Data & Analytics, Meta Business Suite, Canva, Baseball, Career Development, Personal Finance, Cooking
Leadership And Achievements
- NCAA Student-Athlete Advisory Committee (SAAC)
- Phi Theta Kappa Honor Society (2x)
- Maryville University Baseball Team — Team Leadership
- Featured on Mississippi SBDC Network — Entrepreneurial Recognition
- Most Upsells (4x); Best Booking (4x); Monthly Bonus (3x); Employee of the Month (2x) — Employment Awards
Timeline
General Manager
LA Fitness
01.2024 - Current
General Manager
Batters Up
01.2021 - 01.2023
Driver
UPS
01.2019 - 01.2020
Bachelor of Business Administration - Multi-Disciplinary Studies
University of Mississippi