Savanah Ferguson
Assistant Store Manager
Bakersfield,CA
Summary
Results-driven Assistant Store Manager known for high productivity and efficient task completion. Possess specialized skills in inventory management, staff training and development, and sales strategy implementation. Excel at leadership, communication, and problem-solving to enhance team performance and achieve store objectives. Committed to fostering positive customer experiences while driving business growth.
Overview
24
24
years of professional experience
Work History
Assistant Store Manager
Dollar General
Bakersfield, CA
01.2018 - Current
- Led daily store operations, focusing on customer service and inventory.
- Pinpointed operational inefficiencies and introduced solutions for streamlined processes.
- Supported hiring process through candidate interviews for various store vacancies.
- Promptly handled and addressed emerging in-store concerns.
Customer Service Manager
Burlington
Bakersfield, CA
11.2012 - 01.2018
- Formulated plans to deliver exceptional customer experiences.
- Teamed up with top management to create initiatives for superior service delivery.
- Supervised staff to guarantee compliance with customer service standards.
- Facilitated regular staff training on new products and services.
Receptionist Coordinator
Dedicated Dental
Bakersfield, CA
06.2001 - 11.2012
- Kept precise documentation of customer engagements and transactions.
- Managed phone inquiries and directed them to suitable team members.
- Processed financial transactions, payments, and invoices as per established guidelines.
- Maintained security of sensitive documents following company protocols.
Education
High School Diploma -
Centennial High School
Bakersfield, CASkills
- Relationship building and management
- Sales growth
- Business development and planning
- Inventory control
- Operations
- Budgeting and cost control
Timeline
Assistant Store Manager
Dollar General
01.2018 - Current
Customer Service Manager
Burlington
11.2012 - 01.2018
Receptionist Coordinator
Dedicated Dental
06.2001 - 11.2012
High School Diploma -
Centennial High School
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